We were happy with all of our food, and the speed it was served. we did wait longer without any staff noticing us for a bit longer than I'd like, about 5 minutes. Given we visited at off-peak time (summer) I can't imagine how behind they get during ski season.
It's a small place right in downtown Ludlow in an older building. I'd prefer an updated restaurant w decent tables and chairs instead of cheap uneven ones, but I suppose it adds to the charm or quaintness of a ski resort town.
I read other complaints about the price, I found it standard for the northeast, but given the condition of the building, I guess some could say it was overpriced.
I was very pleased with the quality of the food. Namely the wheat toast i received w my eggs. It was good dense 100% whole wheat, which I have never received for breakfast anywhere else.