Well this is a tricky review to write. We came early since they don't take reservations. We were the second table seated. Our waitress was prompt. Our food was good - enjoyed my IZ burger- but service is off. There are daily specials, but I heard one server tell ours 10 minutes in they were out of one already. This makes me suspect the "special" is just leftovers from lunch or dinner the day before. How do you sell out of something a few tables in? The table next to ours also had burgers. I witnessed the customer find a long hair in her food. The waitress apologized but did nothing to correct the problem. 5 minutes later my daughter found a hair in her burger- which she had been enjoying up till then- but we said nothing after seeing how the first table was treated. Also, I ordered a mixed drink which I would up not liking, no ones fault, but we were never asked if we wanted drink refills or a different drink. So while our food was good, I would think twice about coming back here.