We spent five days at Okemo over Christmas. I've been there a few times in the past, and this trip was as good as the others.
We got there and the check in process was as easy as could be. It took less than 15 minutes to get checked in, collect the great little gift bag they had for us, and get to our condo at Solitude Village on the mountain. The people were friendly, and had recommendations for both restaurants and a market other than Shaw's for food.
The condo was supposed to be ski in/ski out, but the trail that runs behind the condo was not open when we arrived. We had to rent some equipment anyway, so we had to head down to the base on the first day anyway, so not a big deal. B the time we left, they had made enough snow to open the trail, and the condo was easy to get to (and from) easily throughout the day.
My sister and brother in law's condo had an issue with its wifi and, more importantly, had an icing problem on the small walkway to their front door. The resort gave them no trouble at all about moving, and put them in a fantastic place, closer to the trails, that had more bedrooms and lots of open space. It was a great location for us to converge after a day of skiing.
No matter where we went, everyone was incredibly friendly and helpful. Whether it was check in, maintenance, instructors, lift operators or restaurant staff, it was always a smile and "how can I help you?" And I felt like they really meant it. We rented some of our equipment the afternoon we got there, and the rental place stayed open late for us when they saw our younger kids antsy to ski and snowboard.
It snowed a lot on our last day of skiing (about 15") and the crews kept the access road clear and dry.
The one downside, which has nothing to do with Okemo, and everything to do with ski resorts in general, was the absurd prices for lunch on the mountain. Lunch for my two young daughters (both not yet teens) and myself ran over $50 a day. But a captive audience and a limited season make that typical at ski resorts everywhere.
Verbally, the trip was a huge success, and the kids had a great time. My brother in law, who great up skiing in New Hampshire (including time as a ski instructor), said he's found a new favorite mountain.
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