I discovered this place through Groupon and checked it out through TripAdvisor and saw that it had average reviews, and a few glowing reviews! I checked out the website and saw "Londonderry Vermont Luxury Lodging" at the top of the page near the lodge name and within the description of the facility. One of the pictures showed this grand resort at the base of a mountain so I thought it would be a great place to stay during leaf peeping season. It is also less than 1/2 hour from Manchester Village shopping! So I went for it. When I called to reserve a room, Vincent asked if I wanted to upgrade to a room with a jacuzzi for $12. Sure why not.
So we turned up the access road and came up on the Upper Pass Lodge. The sign was a cover banner, the lodge looks to be in disrepair, the parking lot is nearly empty, and across the street is an abandoned rundown hotel. I went past the lodge to make sure that what I thought was the UPL might be at the end of the road, but no.......I was at the right place! I did not see the nice black and white picture of the lodge I had seen on the website. And certainly, my first impression of this place was NOT a luxury lodge.
My partner and I sat in the car just looking at each other questioning if we should even go in. I pulled out my tablet to check everything again and we were at the right place. There even was a TripAdvisor sticker on the door. Cautiously, we approached the door and went inside. It is dark and somewhat barren. Vince was very pleasant in greeting us, and recalled speaking with me on the phone. My partner walked around checking out the lodge area (which was appropriately represented on the website) and the bar area. No one was around, and it was dark. Vince ran the charges on my card and went to a back room (closing the door behind him) to retrieve my receipt. We were told that the office closes at 9:00 however Vince left his business card and cell phone number on the back so that we could reach him if we needed anything. Apparently, he stays in a room there. All of this was really starting to creep us out. But we just had to check out the room.
The stairs up to room 19 were very steep and high. Open the door......and well......let's just say I wanted to run out immediately! I am going to try and post pictures because I don't think that you will believe what I'm about to write. The room is nearly barren as well. There is a 70's style 3' long blonde dresser with an old TV (not current flat screen) on it. The king size bed is sunken on one side and I could feel the springs. The bedspread is old school and whatever! And the jacuzzi.....well it is approx 2-3 feet to the right of the bed! There is a loose light fixture directly above the jacuzzi. The room was freakishly hot, yes a lot like hell! The bathroom is so outdated and tiny. The carpet.....dirty. The paint on the walls and ceiling is peeling. The window, that we had to open because it was so freakishly hot, is cumbersome and drafty and in disrepair.
I hated it! We did not have a good feeling about this place from the get go, and even feared for our safety. We approached Vince who was very nice and accommodating. He said that he was sorry that the lodge didn't fit our expectations and that he would refund our money. He even made a few suggestions of places that would fit our needs.
I felt that I was greatly mislead by the website, and by others who apparently had a much different experience from us. I suppose that if you were a young skier looking to have fun and party at a lodge near the base of a mountain, this might be awesome. For a family, or these two 50 yr old women, this is not the place!
- Official Description (provided by the hotel):
- AFFORDABLE & PET-FRIENDLY! Year Round Lodging with onsite Restaurant and Bar at the base of Magic Mountain in Southern Vermont. The Upper Pass Lodge returns slope side affordable lodging and outstanding customer service to one of Southern Vermont's founding ski areas. Whether business, pleasure, or family get-aways bring you here, we know your stay will be perfect. Budget-conscious travelers love our darn comfortable places to hang your hat after the day's big adventures. For those traveling with a crew in tow, we're also a great place for you; where kids can be kids, pets can be well-behaved pets, and everyone is welcome. The Lodge is conveniently located at the base of the Magic Mountain Ski Area. There is nothing like the convenience of staying with us and walking to the lifts (and all year-round things Magic has to offer) at Magic Mountain Ski Area. ... more less
- Reservation Options:
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- Also Known As:
- The Lodge Vermont Hotel Londonderry