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“One of the worst hotels in the US”
Review of The Mountain Inn

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The Mountain Inn
Ranked #8 of 13 Hotels in Killington
A TripAdvisor Member
“One of the worst hotels in the US”
Reviewed April 1, 2006

The only good thing about this hotel is its location close to the slopes.

The bar/restaurant is a separate business to the hotel but they share the same building. This is where you eat breakfast which is very poor with limited choice. The restaurant in the evening is called the Santa Fe Steakhouse, do not eat here. The steaks (you would think these would be a safe bet) and the vegetables were cold, they all went back and came out again having all been tossed in a frying pan, vegetables included. Steaks came out tough and cold.

Bar in the evening closes when they want and often at 9pm if not busy so if you want a drink in the hotel of an evening this will be a problem for you.

The pool is disgusting and a breading pool for bacteria. We were told it was end of season what ever that meant.

Staff unsympathetic to any problems they are on low wage which they tell you that all the time as a reason why they don't care.

Water was not available on last day but this might not be common place but no toilets flushed, no washing and not enough bottled water to go around.

Rooms OK, basic but clean. Bed not made on one day and sink in room not bathroom (bit odd).

I have never filled in a feedback form but I wanted to warn people of this place. Killington is nice though but avoid the Mountain Inn.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed January 1, 2006

We received a warm welcome and staff were always very helpful and friendly.The room was cosy but fairly basic. It was clean upon arrival but daily maid service was fairly limited. The beds were rather small and we were often disturbed during the night by noise from the corridor, people upstairs and people leaving the bar/restaurant. A big disappointment was the lack of hot water in the late afternoon and evening. We often returned from skiing looking forward to soaking in a hot bath and had to make do with a quick luke-warm shower. We were also disappointed by the lack of tea/ coffee making facilities in the room which are standard in even fairly basic British Hotels.
It was conveniently located for the main snowshed lift with a free shuttle bus service every 15-20 mins. Ski/snowboard storage facilities were OK but boots and poles had to be taken to the room.
Santa Fe steakhouse restaurant attached to the hotel was pretty good but had no vegetarian main courses on an otherwise interesting menu.

  • Stayed December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 6, 2005

Bit of a late review but just found this site, so apologies if it has changed.

My wife, 3 yr old daughter and I stayed here March 2004 for 10 days. Coming from the England/Europe we are used to poor hotels and poor service and unfortunately The Mountain Inn was much more like a typical UK hotel than our previous experiences of US hotels.

The room was OK, but not great, bathroom/shower etc was basic. The reception staff seemed to be young students doing holiday work and had little training if any in how to deal with guests. The bar was busy in the evenings and was too small and understaffed to cope.

The worst bit was the food, breakfast was the worst I have ever had in the US, very basic cereal, toast, muffins was included, (all help your self) if you paid extra for cooked breakfast you got what they had, which would be eggs and bacon, or eggs and sausage, or bacon and fired potato, etc. never any choice and small portions.

We ate in the ‘fine dining’ restaurant one night and to be fair they had tried, but my pepper steak had so much back pepper on it was inedible.

We ski at least once every year and have skied, Killington, Mammoth Mountain, and Banff/Lake Louise as well as Europe in the past 5 years, if we do return to Killington it will not be to the Mountain Inn.

  • Stayed March 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank johnwf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Brooklyn, New York
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 10, 2005

Just returned from a weekend at Killington. We got an amazing rate on webhostels $99/night and were expecting something much less.

The room was clean, had two double beds, a gas fireplace, Cable (lots of channels), VHS & a mini-fridge. The bathroom was fine, but freezing for some reason. The room was quiet until around 7:30 when all of the skiers started putting their boots on and marching around the halls upstairs.. however, we had to get up anyway. A basic breakfast was included (bagels, cereal, etc), but we opted for the $6 eggs/bacon.

At night there was entertainment in their bar, which also had a cozy fireplace and food in the restaurant (Santa Fe) was very good.

It is a very family friendly place and we will stay them when we return to Killington. Nothing fancy, but then again, this is Vermont, not Aspen.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank amydgbrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon, England
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 3, 2004

Hi, we just returned from a six night stay at the Mountain Inn and were disappointed. The staff were not particularly friendly or helpful when we arrived having just traveled all the way from the Uk with our 2 children. The rooms were extremely noisy. Every night children were running up and down the corridors shouting and slamming doors, while their parents were in the bar and restaurant. The beds were very uncomfortable. The blanket would simply slide off the bed whilst you were asleep. Result: very poor sleep and tired the next day! The only person who seemed to aknowledge our presence was the cleaning lady!
Thumbs up for her!

  • Stayed January 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank pamandgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mountain Inn

Property: The Mountain Inn
Address: 47 Old Mill Rd, Killington, VT 05751-9622
Location: United States > Vermont > Killington
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #8 of 13 Hotels in Killington
Hotel Class:2.5 star — The Mountain Inn 2.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
The Mountain Hotel Killington
Mountain Hotel Killington

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