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“Poor customer service”
Review of Killington Resort

Killington Resort
Ranked #1 of 25 things to do in Killington
Certificate of Excellence
More attraction details
Attraction details
Owner description: This Southern Vermont resort is famous for its winter skiing, and now for off-season golf.
Uxbridge, Canada
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
“Poor customer service”
Reviewed March 14, 2014 via mobile

The skiing was great but not the staff. Customer services was the worst and I needed to visit on a daily basis the first day the staff basically called me a liar with the information I provided. After providing further information to clarify the situation no communication took place between the staff working on different days We also booked for the yurt and were never given any info re meeting place etc. we had to find out on own. Friendliness was absent from front window, mountain ambassadors to lifties. No sense of comfort here. Go to Quebec instead where people are happy to see you. This is definitely not the same place it was 20 years ago. Will not return!

Helpful?
1 Thank P G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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775 reviews from our community

Visitor rating
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Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Spanish first
  • Any
English first
Braintree, England, United Kingdom
Level Contributor
76 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
“Great skiing for a few days”
Reviewed March 11, 2014

Great slopes, facilities etc. We stayed for 4 days, any more than that and you might struggle for fun, not as good as Vail for size and variety but nice overall.

Visited March 2014
Helpful?
1 Thank mattt782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradenton
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Great father son trip”
Reviewed March 7, 2014 via mobile

My 5 year old son and I recently visited and in one word it was wonderful! The skiing was great, there are a boatload of trails to pick from. They have a great variety of challenging slopes as well. And everyone that works there were so friendly and helpful. I enrolled my son in ski school the first 2 days and not only did he have a blast, but learned a lot being that he skied with me the last day. There will be no other choice for our winter vacation next year!

Visited February 2014
Helpful?
Thank Jfisher13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Killington Mountain”
Reviewed March 5, 2014

For East Coast skiing, this place rocks. Most varied terrain available. Can ride all day just using gondolas if you want to avoid chair lifts.

Visited February 2014
Helpful?
Thank LoreleiC72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsport, Pennsylvania
Level Contributor
172 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 140 helpful votes
“Ski Out West.................. It's Much Better”
Reviewed February 28, 2014

Came here over the Christmas holidays and it was raining the whole time. The skiing sucked!

If you really want to ski over Christmas, go to Colorado or Utah. You will not be disappointed.

Visited December 2013
Helpful?
Thank Little_guy_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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