My son's soccer team arranged to stay at the Smuggler's Notch Resort while participating in a local soccer tournament. We won't be back. This resort has incredible potential but is without a doubt one of the most poorly managed places I have ever stayed. For starters the girl checking us in couldn't answer any of my questions. When we got to our rooms we had to vacuum and sweep the dirt/pebbles off the floors, dust the counters and shelves, and clear the spiderwebs from the lights and corners. The first night the doorknob came off my bedroom door. Outside weeds grew several feet high by the front door and the exterior was in dire need of paint. I might add nothing is paved so when it rains prepare to get muddy walking anywhere around the resort. The lack of maintenance and cleanliness was exasperated by the fact that literally dozens of resort staff whizzed by in golf carts and trucks. I never saw any of them working but they did having driving down. I will say this resort does have a lot to offer, several nice pools, youth center, basketball court, etc. It is also in a beautiful, though very remote, location. The food was OK in the restaurants though once again a lot of staff lounging around. With proper (actually any) management this could be a great destination.
- Official Description (provided by the hotel):
- Smugglers' Notch is a year round mountain resort offering acclaimed programs for families and seasonal activities including alpine and cross country skiing, snowboarding, snow tubing, and snowshoeing; enjoyment of 8 pools and 4 waterslides; guided hiking; children's programs and a zip line canopy tour. The resort village amenities include condominiums with fully equipped kitchens, restaurants, a child care center, two teen centers, a country store, a sport shop, a massage center, and winter ski & ride equipment rental and tuning/repair facilities. Smugglers' is nestled in Vermont's northern Green Mountains about 50 minutes from Burlington, Vermont. ... more less
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- Also Known As:
- Smugglers` Notch Hotel Smugglers Notch
- Smugglers' Notch Resort Vermont/Jeffersonville