I work in Specialty food & wine and went out of my way to go to all three locations. The cheese was being made in the Brattleboro location that day so we stopped there first. You couldn't ask for more for a cheese making "factory tour." There are STRICT cleanliness standards in place so entering the area is understandably not allowed. You can see everything you need to see through the windows and the cheese makers smile and are friendly. The clerks working the counter could do a better job greeting customers but the store was nicely stocked. The store in Grafton was smaller and the production facility wasn't open when we arrived but the location was idyllic. Just what you picture when you buy the cheese in the store. Near a weathered covered bridge next to a lush meadow. I recommend trying to see the cheese making in Grafton if you can for this reason. There isn't much to see in Grafton, it's remote, but what there is to see is completely authentic. Grab lunch at the charming cafe next to the retail store and have a quirky local maple soda or even better dinner at the Grafton Inn next door which is dripping with history and charm. Also worth a two mile trip to Plummers Sugar House to buy your maple syrup from the makers. Not much to see as its just a ramshackle barn but its the real deal in the middle of the Vermont woods.