This is not my first stay here nor my first review of this property but since we are in an HP Accessible room this trip, I want to share my observations of the room for future travelers.
But, before I start, I want to thank David and Emily for helping us get a room here at our preferred location when the hotel was fully booked. They very patiently took my repeated phone calls (as I hoped for a last minute cancellation or someone checking out earlier than expected) and gave me helpful hints as how to proceed from moment to moment. It is not that you promised what you could not deliver or gave us any false hopes but the you understood the system and were able to advise us. That is customer service.
As for our room, these are the accommodations in this room only; there are other HP suites available here and they may have different features so I can only speak to the room I have seen. For the hearing impaired, there is an optional door-bell; it is activated by a well labelled switch in the room. The kitchen counters are lower than standard. The cabinet doors below the sink hide roll in access. Microwave sits on the counter. Normal location of plates, glasses, sharp knives is out of reach but this can be re-arranged. The switch to operate the disposal and the over sink light are on the sink wall and may be out of reach. In the bathroom, the sink is roll under. Faucet is a single mixer lever. Toilet is higher than normal but there are no handrails. There is a bathtub with a low side wall and one handrail on the far wall. There is a standard shower head plus a hand-held with its own water supply. There is no shower stool in the room. Toilet/tub room door opens out and there is plenty of space to maneuver a wheelchair within. Closet space has no doors to fuss with but hanging is 5 feet plus off the floor. Closet has shelving for half its width.
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- Also Known As:
- Residence Inn Burlington Colchester Hotel Colchester