We booked through Hotwire. Arrived and she said "Do you really need two bedrooms?". My husband said he wasn't aware he had booked two but no we didn't. She said good, printed off some paperwork and handed it to him to sign. Um - that wasn't us. Maybe she should have asked for our names?
She went back, found our booking, and printed it out, asking for a card to pay the remaining amount. We pointed out we'd paid in full already. Oh, yes. She printed it out again and gave us our key. SO what to say about our room? I kept my shoes on at all times as I didn't know what all the stains all over the carpets were. I'm not sure if the cracks all over the plastic doors of the fridge/freezer are legal but they are certainly germ magnets. Not that we used the fridge - we turned it off because it was so loud we couldn't sleep. There was a motley collection of mismatched crockery and glass ware (not stem ware), some of which they had apparently got from the local brewery. The floor in the kitchen area was scuffed and torn - as was the furniture. We went in to the bathroom, scuffed and with some black mould at the foot of the bath - there was no stopper in the basin. Same in the kitchen - they provided you with a tablet for the dishwasher but no way of washing a couple of glasses or a knife - incredibly wasteful. We went downstairs and asked for a stopper. "Oh some of the rooms don't have stoppers, I'll see if we have a spare". She disappeared and came back and said "sorry, there aren't any". We had already paid on hotwire which is non refundable; the only good thing about the place was it was obviously very well cleaned. We decided to stay and spend as much time out of the room as possible in our three days. Free breakfast down the road at Days Inn wasn't worth the walk. On our last morning, I suddenly noticed that the smoke detector in our room had been removed. "Wasn't going to tell you" said husband "but the fire door at the end of the corridor is jammed open".
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- Also Known As:
- Handys Extended Stay Hotel Colchester