This inn was the one bad experience we had in Vermont. My boyfriend and I had booked a horseback ride in the morning- there was no mention on the website or phone of late policies (even though we spoke with a manger who knew we were out-of-towners traveling 30 minutes to get to the inn). When we arrived 10 minutes late (the front desk girl quoted the time) we were told out credit card was charged and there was no rescheduling, and no compromise. Any attempt to speak to the manager was ignored. When we arrived home we found out our card had been charged for $145 when we had only booked two rides at $55 each. This was so unfortunate as the location was beautiful. Perhaps one day when the management has changed and they decide excellent customer service is the best way to run a business rather than ripping customers off my boyfriend and I will return.
- Official Description (provided by the hotel):
- Located centrally, just 11 miles from Killington, The Mountain Top is the quintessential Vermont Mountain Resort. Set, literally, at the top of a mountain on a private road, the resort rests on 350 acres with sweeping views of the surrounding Green Mountains and a 740 acre lake (with private beach). With a variety of winter, summer and year-round activities, the Mountain Top is the perfect 4-season escape. Accommodation types include rooms and suites in the main lodge, Cabins and guest houses (guest houses are available for short & long term stays). Other amenities include Dining Room & Tavern (outdoor seating in summer), heated pool with a view, hot tub, brand new full service spa and salon, yoga classes, fitness center, tennis court, hiking and mountain biking trails, canoeing, pontoon boat rides, horseback riding, xc-skiing, snow tubing, ice skating, events, conferences and more. ... more less
- Reservation Options:
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- Also Known As:
- The Mountain Top Hotel Chittenden
- The Mountain Top Inn And Resort
- Mountain Top Hotel
- The Mountain Top Inn & Resort Vermont/Chittenden