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“Nice Inn with great food”

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Castle Hill Resort And Spa
Ranked #2 of 2 Hotels in Cavendish
Certificate of Excellence
Connecticut
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice Inn with great food”
Reviewed April 21, 2014

My wife and I recently spent a weekend at this resort. The Castle was built in the early 1900's has a limited number of rooms (#10). It is a majestic stone building overlooking the Black River. The rooms are large and comfortable with clean bathrooms. However, there is not an elevator and the climb to the 3rd floor is quite a hike with bags. My biggest complaint is the lack of lighted fire exit signs. It is hard to believe that they were non-existent. There are smoke detectors, a sprinkler system and an emergency lighting system. The dinner service was excellent but expensive. The breakfast offering was excellent and reasonably priced. The salt water heated pool and hot tub were great!

Room Tip: Ask for a room on the 2nd floor.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sailor-NHYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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385 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • French first
  • Any
English first
Portland, Connecticut
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 14, 2014

We decided to try it when we saw a deal on living social....the Inn itself was very nice, upscale. We did have to walk up two flights of stairs to get to our room but not a huge deal. There was a very formal dinning room with an expensive menu, we were a little hesitant to eat there but since we were away on our romantic weekend we thought why not. Well it was worth every penny. it was one of the better meals we have both had in a while. the next day i skied while my wife hit the spa, she was very pleased with the services and when i got back from skiing, we went for a dip in the heated pool and then into the jacuzzi....the only small problem was that they were in separate buildings.

pros - service was excellent all around...very, very good diner....nice parlor area with fireplace to snuggle up to after dinner. Clean, well maintained rooms.

cons - not cheep (either to stay or to dine)...VERY low water pressure in our room, almost non existent (surprising seeing how upscale the place was). Restaurant was VERY good but VERY stuffy (as long as you are ok with this). No bar there to have cocktails..

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JoeyMadden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, Rhode Island
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 4, 2014

I love the Castle. It's a classic building on the historical register. It won't appeal to many with the sporadic (or way too enthusiastic!) heating. There is one boiler for the building and it's often blasting or sometimes lacking. I don't mind as I appreciate old buildings. The wood working details are amazing. The fireplaces aren't working (not safe) but they have done a nice job of making it part of the rooms. Some rooms have just a shower; others jacuzzi tubs. I've stayed in five different rooms on two floors. All nice and all different. This place will not appeal to all. I also like the restaurant. And while I do carry my own bags, I have had offers to help or to show me to my room. When i had a key that didn't work, the concierge ran up and down three stories a couple of times to get everything squared away and apologized up and down. I just love the place. But it's NOT for everyone.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RI-Sailor-Skier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 2, 2014

We stayed in the Castle in room number 12. Upon arrival, you need to first check-in at the Point Hotel at the bottom of the hill. The people at the desk were pleasant and indicated that someone at the Castle would be available to assist with our bags.

At the Castle, we were shown to our third floor room (no elevators) by the host without offering to assist with our bags or offering to get someone to assist us with our bags (despite that we clear needed some help). Room 12 is in the “attic” of the Castle with a small window overlooking the parking lot. The window was operable which was nice as we couldn’t figure out to turn off the plentiful heat coming from the large radiator in the room. The room has a small bathroom with a pedestal sink and a shower. The toilet is awkward to use as it sits under the slant of the roof and there wasn’t nearly enough room to rest toiletries. The room was somewhat dusty and the sink had hair on it from the prior occupant.

The bed, however, was wonderful. It was king sized, at least, with comfortable bedding and four pillows – a few more would have been nice. The TV was small and badly located on a distant wall to the side of the bed. Directly in front of the bed was a decorative fireplace with a fire place screen that served as a place to dry wet clothes. The room had a poor quality refridgerator that had a hum to it that interfered with the tranquil setting (when the noise from the junction of route 103 and 131 subsided late at night.

As part of the “anniversary” package, there was Champagne and strawberries waiting in the room – we ended up bringing the wine home unopened and ate only a single strawberry – as they were not at their peak. On the itemized bill were found out that the charged for this service was $59.

We had eaten at the restaurant on two previous occasions and liked it quite a bit. This time was a disappointment. Dinner came with our package in the form of a voucher. The service (which had been excellent previously) was more like that of a chain restaurant. We were seated at a table in the back room (the fireplace in the front room is great). When I sat down, my butt sank through the bottom of the chair and I asked the hostess for another chair to which she answered, “all the chairs are the same.” I got up and sat on a different chair at a neighboring table and told her that they were not all the same – unless they were all broken - and moved the chair myself to our table. Our table had a heating grate underneath that the hostess offered to block with some menus. We took her up on this offer as our legs baked.

I had French onion soup, a beet salad, and the vegetarian cassoulet (menu price $48). The beet salad was quite good with red and golden beets and some nicely dressed greens on top. The French onion soup was uninspired. The cassoulet was dreadful (and I’ve had it, and liked it, twice before). The eggplant in it was awful and inedible. The puff pastry was dried out. My companion had the Bruschetta, a Ceasar salad, and pork chops (menu price $49 – the most expensive dish on the menu was, I believe, $58). We both have enjoyed the Bruschetta before and did again. It has a delicious balsamic taste to it. The Ceasar salad was ordinary. The pork chops barely edible: overcooked, dry, and tough.

Our server (Heather) was nice enough but was not attentive. We both would have had an additional drink had she been able to take our order. It appears that the servers have “scripts” that they must recite. As each table is seated, we heard the same speeches about how to order off the price fixe menu, whether the person had a voucher, and, when the main dish was done, the “would you like dessert” script. This made me feel like a number.

We decided to pass on dessert (which would have been an additional charge). We drove down the road to Mr. Darcy’s where had two of the best bread puddings that we’ve ever had and were served by Patti – who was all you could want in a server.

Continental breakfast at the Castle was additional ($10). A quick look at the small spread and we decided to pass on this as well. A full breakfast would have been nice.

The spa across the parking lot was pretty good. We used the workout room (a bunch of strength machines and four or five aerobic machines – only two treadmills). The staff was nice. They had a water fountain available but bottled water would have been better. We had a good couples massage but the room seemed small and awkward for the massage therapists to navigate. The heated outdoor pool and hot tub was heavenly despite 10 degree temperatures.

Room Tip: The second floor rooms appear larger and avoid a flight of stairs.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Chris214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hershey, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 11, 2014

This place was in a wonderful peaceful, relaxing setting. The spa was excellent, exactly what I need and we are already planning our next trip back to this resort. Staff was so nice and helpful, they really made us feel welcomed.

Stayed October 2013, traveled with family
Helpful?
5 Thank kerri h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Deerfield, Massachusetts
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 5, 2014

We spent two nights during the week using TravelZoo coupons. From our check-in to our check-out we experienced nothing but the finest care from the employees. Staying in the historic mansion of a former governor was very special with a feeling of emulating Downton Abbey(the mansion was built in 1902). The restaurant in the mansion provides a wonderful ambiance which teams with a wonderful innovative chef and his attractive and varied menu. The spa provides many many sevices and I really enjoyed my outdoor swim in the heated pool with temps in the teens. we would especially like to commend Lisa in the big house who took such great care of us.

Room Tip: Room number 11 on the third floor is the mother of all rooms.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank joe d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 26, 2014

We stayed at the condos at Castle Hill Resort while skiing Okemo. The condo was beautiful, well-appointed and convenient. There were enough beds for 9 of us to be comfortable. The kitchen was set up for real cooking, not just pop tarts and cereal. The ride tithe mountain was only about 10 minutes. Two families were right at home there.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank scratchford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Hill Resort And Spa

Property: Castle Hill Resort And Spa
Address: 2910 State Route 103, Junction Routes 103 & 131, Cavendish, VT 05142
Phone Number:
Location: United States > Vermont > Cavendish
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Cavendish
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Castle Hill Resort And Spa 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Luxury and elegance are the words best used to describe Castle Hill Resort and Spa in Ludlow, Vermont. Located in the lush Green Mountains, the resort is a member of the prestigious “Small Luxury Hotels of the World” and listed on National Register of Historic Places.The full-service Castle Hill Resort and Spa features a unique collection of 10 Castle rooms, which exude timeless elegance and luxury. Each room has its own layout, architectural elements, and character, and is warmly decorated and furnished with period pieces. ... more   less 
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Also Known As:
Castle Hill Resort And Hotel Cavendish
Castle Hill Hotel
Castle Hill Resort And Spa Vermont/Cavendish

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