We recently stayed at the Hilton for a weekend trip. We had been given a gift certificate which was confusing when we were making our reservations. Once at the hotel, we were treated well but the clerk had to ask a supervisor how to handle the gift certificate. We had a beautiful lake view which was very clean. The only complaint we had was that there was a motor or something mechanical that ran every 15 seconds for about 10 seconds and then it would quit all night. At first, we thought it was the elevators but once we stood outside our room we could hear the difference. Needless to say we didn't sleep well. We asked the cleaning lady to listen to the noise and she didn't know what it was. She advised us to tell the front desk which we did at checkout. They were supposed to check it out.
We had also been given a bill, which we shouldn't have been given as our entire stay was covered by the gift certificate. When we checked out, Julia was very helpful in trying to figure out why we had received a bill. She got the manager, they figured it out, and we indeed did not owe anything.
Everyone was helpful and friendly including the waitresses and waiters in the restaurant. The breakfast buffet was very good.
Overall, we were very happy with our stay and will stay there again when we are in the area.
- Official Description (provided by the hotel):
- Situated between scenic Lake Champlain and the awarding winning Church Street Marketplace, Hilton Burlington is your perfect destination. Voted the “healthiest city in the US” 3 years in a row by Men’s Health Magazine, Burlington offers a wide variety of dining, arts/entertainment and outdoor activities. Take advantage of the city’s 14 mile lakeside bike path or rent a boat and take to the lake. Stroll along Church Street Marketplace and stop at one of the many locally owned restaurants and pubs for a bite to eat and some people watching. ... more less
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- Also Known As:
- Hilton Burlington Hotel Burlington
- Hilton Hotel Burlington
- Burlington Hilton Hotel