Although we live only seven miles away, we were trapped @ the Brattleboro Econo-Lodge on Sat.Oct.29th, 2011, due to the early snow storm that made travel--especially w/out our studded snow-tires--impossible. Almost immediately after settling in, the electricity went off. Although I don't fault them for this problem (though as many times as this happens during our inclement New England weather, you'd think they would have a back-up generator to at least provide limited emergency power). However, when we asked for an additional blanket, we were told that this could not immediately happen, as the staff who had the keys to the linen closed was out plowing roads somewhere. We were assured that staff would send a blanket down to our room as soon as he arrived back at the motel. Hours went by; the room grew progressively colder. (At least staff gave us one small candle; otherwise we'd have to rely on the flashlight from my car.) We requested an additional blanket one more time, and were again given the same excuse. Hence, we spent a semi-sleepless night, shivering in a cold room with inadequate blankets. We did have a romantic, candle-lit dinner at a nearby Chinese restaurant (also due tot he generalized power outage caused by the snow storm). Fortunately, around 5:00 a.m., the power did come back on, and we were able to get a few hours of sleep in our warmer room. When we asked for a rebate from the $90+/night room charge, however, we were refused. In the morning a member of the staff said that he had mixed us up with another guest, who had also asked for an additional blanket. This was hard to believe, as we asked multiple times during the early- and late-evening, giving our names and room number each time. In the past, when family came to town for a graduation or other family events, we made reservations at this motel. Never again!
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- Also Known As:
- Econo Lodge Brattleboro
- Brattleboro Econo Lodge