We stayed there on Saturday night. It is the second time we have stayed there in one year. The last time we were there, the hot tub was out of order. This time we booked through tripadvisor and we were not notified that the pool would be closed (or if we were notified, we missed it! but I never saw anything about that). They closed the pool due to resurfacing, which by the way I would not have done on one of the most popular holiday weekends for skiing.
When we arrived, we looked in the pool and could see that the hot tub was once again out of order but everything else looked ok. We changed into our suits and then tried to get into the pool but could not. Went to front desk where the lady acted as if we were slightly stupid for not seeing the "pool closed' sign but in fact the sign had fallen and was face down on the ground inside the pool area. The only reason we stayed at this particular hotel was to use the pool. I was promised a call back from the manager today but I didn't hear from this person. Otherwise the place is clean and convenient to highways and good places to eat.More