Where to begin...Things started off well with a quick and easy check in. I was impressed that the general manager had put herself on duty to allow her staff time with their families for the holiday. From there things went badly downhill. The room was "clean" albeit the curtains were torn and there was no heat on. Upon turning the heat on it clanked, sputtered and smelled of smoke. We turned it off and asked for additional blankets..there weren't any. It was supposed to be a no smoking room but smelled of cigarettes and there were burn holes in the bedspread. The TV had a wobbly image. We could tolerate that. Pillows were awful, as were the sheets. Clean but threadbare. The bathroom had the worst towels I have ever had in a hotel and the bathroom mirror and faucet hadn't been wiped down, or sanitized in who knows how long. The tub had no stopper in the drain. The walls in the room had open molly plugs where frames had been lifted and stollen. We were on the ground floor and the door twelve feet away from our our room was left unlocked all night. There were people in and out through that door all night. Some were clearly residents/transients. It left us feeling quite unsafe. Now some things they bragged about on their web site...pool (disgusting, with the same towels left around the area the whole two days we were there); sauna (disgusting and didn't work); fitness room (disgusting, unheated and all of the equipment was out of service); breakfast was unattended and out of the basics like milk and coffee; Tables had not been wiped down forever. We will NEVER cross their threshold or give them one dollar again! OK so you are probably asking why in the world did we stay there to begin with! No, we are not cheapskates. We had limited availability because the "best" place in town is the Hampton Inn adjacent to the Quality Inn and it was full, as were every respectable country inn. Brattleboro's chamber of commerce needs to be held partly responsible for the lack of "quality" places that are clean, safe and well maintained in the area. DO NOT STAY HERE!
- Official Description (provided by the hotel):
- The Quality Inn & Conference Center of Brattleboro is a AAA 2 Diamond full service hotel. On site you will find a wonderful restaurant, two pools - indoor and seasonal outdoor - as well as a dry sauna and fitness room. We are conveniently located within easy reach of ski areas like Okemo, Killington, Mt. Snow, Stratton, canoeing, kayaking, antique shops and much more. All of our rooms have refrigerators and some have microwaves, hair dryers, irons and ironing boards. We also offer free cable - HBO, ESPN inc.-, PPV Movies, Free High-Speed Wireless and Wired Internet. Hotel services & amenities, AAA 2 Diamond Rating, Heated Indoor and Seasonal Outdoor Pools, Exercise Room and Dry Sauna. NOW OFFERING FREE HOT BREAKFAST. ... more less
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- Also Known As:
- Quality Hotel Brattleboro
- Ramada Hotel Brattleboro
- Red Roof Inn Brattleboro