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“They were there when we needed them”

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Hampton Inn & Suites Salt Lake City-West Jordan
Ranked #1 of 3 Hotels in West Jordan
Certificate of Excellence
Utah
Level 5 Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“They were there when we needed them”
Reviewed February 13, 2012

We had to find some where to stay. The basement had flooded and the furnace was out, the temperature outside was going to be in the 30's and the temperature inside was dropping quick. As they have done in the past, the Hampton Inn was there to save us. Why we think of going anywhere else if beyond me. They will be our first choice from now on. Close location, great rooms, hot tub, quiet, relaxing and a very nice breakfast. We were re-energized for the long hard days to follow of cleaning up and restoring our home. The Hampton Inn was exactly what we needed

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daddysizzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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English first
Cedar City, Utah
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 19, 2011

I had such an amazing experience at the West Jordan Hampton Inn and Suites. Hotel looked brand new even though it was a couple years old. Rooms were quite, clean, and comfortable. Pool was wonderful and so was the fitness center. Staff was really friendly and very accommodating. Location is perfect - right next to a major shopping district. Next time I go to Jordan I will be staying here.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Lindsay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 7, 2011

I scrolled thru some of the reviews and I can't understand why there are any reviews less than 5 stars....I thought this was an extremely well managed, clean, and comfortable Hampton Inn. We were in adjoining two rooms with 3 infants and front desk was very helpful helping us with their cribs, etc. Anything we needed, they supplied with a smile. The breakfast was abundant and breakfast area very clean and well-stocked. The breakfast attendent even came to our table to ask if we needed anything! I don't remember any self-service breakfast hotel that does that! Rooms are huge, the beds are so comfortable, all rooms are quiet and well-insulated. Love the location, easy access to airport and right across from a variety of shopping and restaurants. I had no issues with anything....what a great little hotel....perfect for families.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AZMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
Reviewed November 2, 2011

Have been booking sports teams for national event to stay here since this hotel was built. Events were supposed to be set up with booking codes to identify teams and traveling families so that after the event, hotel would contribute certain amount back per room to support the hosting of the event. This last time (have been trying to resolve for over a year now), hotel has refused to honor the agreement and I also found the tracking was not done. The current General Manager (3rd one in a year) has been unprofessional in even being considerate to return calls, as well as when I stopped by to see her, had to wait in lobby for half an hour and still did not come out. The front desk staff was very apologetic and made excuses for her. I left a note with my contact information, but no surprise - no call. While the hotel itself is very nice as with most of the staff, it doesn't seem very ethical to take on the business without fulfilling the rest of the agreement. Will book all future teams at other hotels even though they are twice as far away. Maybe the next GM will show more professionalism, or maybe the corporate company that owns the hotel will step up.

Stayed May 2011, traveled on business
Helpful?
Thank H20Events
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
So Cal
Level 5 Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 28, 2011

This is the best place to stay in West Jordan. Affordable. Good service. And good breakfast.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Garden_Isle_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
So Cal
Level 5 Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 4, 2011

I don't shop but they are across the street from a shopping center that has to be one mile long. The staff was very friendly. Newer hotel. One of the nicer Hampton Inn's I have stayed in. They had cookies in the afternoon as well as fruit.

Breakfast was not so good but hey what do you expect for inclusive right?

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank gr1069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico
Level 6 Contributor
192 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed March 17, 2011

Just your average Hampton Inn.
At check-in we had to ask all of the questions. "How do we get to the elevator?" "What time is breakfast served?" During the rest of the stay we encountered friendly staff... but that first impression is usually the one best remembered.

We did like that the pool is open 24 hrs. It was clean and there were enough towels available. BUT There were two unattended children in the pool that we reported to the managemant. No one came to investigate. I just don't want to be the one feeling responsible for unsupervised kids around water and believe the management should have remedied the situation... as we had our own little ones to watch.

Clean, well lit and relatively comfortable rooms. Good variety at breakfast... gotta love those waffles. The hotel is located near a well planned shopping area with easy walkability. Many restaurants within walking distance.

  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abqtraveler13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Salt Lake City-West Jordan

Property: Hampton Inn & Suites Salt Lake City-West Jordan
Address: 3923 W Center Park Dr, West Jordan, UT 84084-5699
Phone Number:
Location: United States > Utah > Wasatch Range > West Jordan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in West Jordan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Salt Lake City-West Jordan 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Stay at the Hampton Inn & Suites West Jordan, and you'll be centrally located to Salt Lake City's finest attractions and be minutes from downtown. Enjoy shopping, dining and entertainment at Jordan Landing Shopping Center just one block from our hotel. And awake each and every morning to a hot, fresh complimentary breakfast and WiFi during your stay. ... more   less 
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Also Known As:
Hampton Inn And Suites Salt Lake City-West Jordan
Hampton Inn & Suites Salt Lake City-West Jordan Hotel West Jordan
West Jordan Hampton Inn
Hampton Inn & Suites Salt Lake City-West Jordan Utah

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