We were planning a trip through Utah, so I made my reservation online and when it was processed it was the wrong price. It was supposed to be $75 but the confirmation said it was $90 (that was my error, since I had tried to place the order a couple of times and got timed out) when i went back in to complete it I forgot to put in the AAA code for a discount. I called the hotel and spoke to a man who said he'd take care of it - No problem!
When we arrived to check in in person, the women at the desk tried to charge us $90 again - they were very unfriendly and unhelpful! They finally gave us $10 off. We were really disgusted by the lack of friendliness and customer service!
Also, the lobby REAKED of the smell of heavy curry food - not appropriate for a hotel lobby! I happen to like curry, but this was overwhelmingly pungent! I honestly think many people would walk in and walk right out, it was so strong!
I would NOT stay at this hotel again - the rooms were shabby, the beds were like ROCK, and the overall condition of the hotel was deplorable. The lighting in the room was AWFUL, and there were no sheer curtains in the windows - we were on the ground floor, so we could choose from totally open and visible to everyone, or totally dark with black-out curtains!
Everything seemed to be extremely cheaply done, and hadn't been updated for a very long time, so that, along with the horrible customer service makes this place a pit! Never staying there again!
We actually stopped at another Days Inn in Winnemucca, Nevada, on our way back to California, and when we took a look at the room the beds were also as hard as a rock, so my husband refused to stay there! I'm pretty sure we won't stay at another Days In after this experience!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Orbitz, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Days Inn Springville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Springville Days Inn
- Days Inn Springville Utah