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Sleep Inn South Jordan
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Reviews (160)
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All reviewsroom was cleangreat pricethe breakfast areahard boiled eggswafflesplace to stayanother gueststand up showerfriendly hotelpleasant experiencerestaurant next doorreasonable rateshot tubshort staywater pressurestayed nightsdecent breakfast
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154 - 159 of 160 reviews
Reviewed November 20, 2005

I travel on a monthly basis and can say without a doubt that I will NEVER stay at the Sleep Inn South Jordan again! This hotel had dirty carpets, hallways were never vacuumed thoroughly, the smoke alarm in my room was suspended by wires, the TV didn't work properly without having to crawl under the desk to replug and the coffee pot was missing parts. The final straw was that the iron had a scorched hot plate and I ruined an expensive pair of pants. Management agreed to reimburse 1/2 my room rate until he realized I had been there 5 days - then that offer was rescinded and he accused me of ruining the pants due my inability to iron (I've been ironing for over 45 years!) I won't make the mistake of staying at this establishment during my next company visit to the Salt Lake Area.

  • Stayed: November 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank MMI2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepinnsouthsouthjo, Webmaster at Sleep Inn South Jordan, responded to this reviewResponded March 7, 2012

Dear Guest,

Thank you for choosing Sleep Inn South Jordan for your recent stay in our area. I am sorry it was not the pleasant experience which you had anticipated, and I am especially sorry about your ruined pair of pants.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Management was approached and a discussion held concerning your ruined pants.

• Maintenance was informed about the problem with the smoke alarm, TV and the missing parts in the coffee pot in the room assigned to you.

• Management received additional training in the courteous manner in which our valued guests are to be treated.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

I hope that you will reconsider, and that the next time you visit our area, you will once again choose to stay at Sleep Inn South Jordan. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2005

We regularly stay in Choice Hotels because we can always count on a certain level of cleanliness, service and comfort at a reasonable price. This hotel had dirty carpets, a hole in the ceiling of our bathroom, black mould in the shower and bugs (earwigs) in our bed! Those are just a few of our complaints. Maintenance and housekeeping seemed to be nonexistent. The coffee was tepid with things floating in it and the breakfast selections were very sparse. We had to search around the facility to find a person to voice our displeasure.

The pool and spa were clean and the beds were comfortable. However it was the shabbiest motel we have ever stayed in and we travel a lot. We would never ever stop there again!

  • Stayed: July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank CaliforniaGranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepinnsouthsouthjo, Webmaster at Sleep Inn South Jordan, responded to this reviewResponded March 7, 2012

Dear Guest,

Thank you for choosing Sleep Inn South Jordan for your recent stay in our area. I am sorry it was not the pleasant experience you had anticipated.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• Maintenance was notified of the hole in the ceiling and the mold in the shower of the room assigned to you and instructed to see to any necessary repairs.

• Maintenance was informed of your report of bugs in the bed of the room assigned to you and instructed to see to any necesaery extermination.

I hope that you will reconsider your decision and that the next time you visit our area, you will once again choose to stay at Sleep Inn South Jordan. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2017 via mobile
Google Translation

Stayed: July 2017, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2015 via mobile
Google Translation

Stayed: February 2015, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly S, General Manager at Sleep Inn South Jordan, responded to this reviewResponded March 2, 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2015 via mobile
Google Translation

Stayed: February 2015, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly S, General Manager at Sleep Inn South Jordan, responded to this reviewResponded March 2, 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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