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“Loved it!!”

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Residence Inn Salt Lake City Sandy
Ranked #5 of 10 Hotels in Sandy
Certificate of Excellence
Shelley, ID
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved it!!”
Reviewed September 30, 2012

My daughters and granddaughters and I stayed at the Residence Inn in Sandy for our Fantastic Lady Weekend. When I booked the room online, it listed the room as having 2 queen beds and 2 double sized beds, but when we arrived, we were in a 1 bedroom room with 2 queen beds. I talked to Matthew at the front desk and explained the problem. He was friendly, efficient, and immediately had a 2 bedroom suite cleaned for us and upgraded our room for free. Our last day there was my granddaughter's sixth birthday. The hotel manager, Julie, found out it was her birthday and asked what room we were in so she could bring up some balloons. She also called up to our room to find out how many other little children were in our room so she could bring something for them too. She came to the room about 10 minutes later and brought a small birthday box of treats and some balloons for my granddaughter, and then brought a small gift for each of the other children in the room. She was happy and sincere and really went out of her way to start my granddaughter's birthday off with a bang. I have never met a staff so friendly and willing to help as the staff at the Residence Inn in Sandy. The hotel itself was great, but the staff was phenomenal! We will stay there again next year and every year for our Fantastic Lady Weekend! (As an added bonus, we saw two deer across the street, so we were able to do a little bit of nature sight seeing outside).

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Patty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
Draper, Utah
Level 6 Contributor
415 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed September 20, 2012

I have been living at the Residence Inn, Sandy UT for one year now. The staff is very friendly and give service above and beyond a normal hotel. With in a few days they knew me by name and would give me a warm good morning or evening when I walked by. The morning breakfasts will satisfy your hunger and get you going for the rest of the day. The Monday through Thursday evening snacks are always different and if you don't go out for dinner will keep you through till morning. If there is any issues with the room the maintains crew will quickly take care of what is wrong and if it can't be fixed in a few hours the hotel will move you to a different room. The maid staff are efficient and keep the rooms spic and span so when you come back from work or play the room is ready to relax in.
Near by is a large mall with in walking distance (1 mile) and a super target store (less than 1/2 mile) that you can buy food and do other shopping at. There is also a memorial to 9/11 that is worth looking at and taking a few pictures of. There is also a park that hosts different festivals and events through out the year that gives something to do on the week-ends.
There are many different restaurants with in a 5 minute drive and Salt Lake City is less than 15 minute freeway drive with all of the attractions there.
All said and done if you need a long term place to stay for work, or are just passing through on vacation for few days this is the place to stay and relax.
One more thing the pool and hot tub are great for relaxing after a long day.

Room Tip: The rooms on the East end of the Hotel are quieter
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank must_need_H2O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level 5 Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 8, 2012

Residence Inn's are all about the same where ever you go. If you have been in one, for the most part, you have been in them all. Serviceable, but mediocre bedding and linens. Reasonably appointed kitchen and eating areas. The seating areas for reading or watching television seem somewhat dysfunctional. They feature a decent free breakfast and complimentary Wi Fi. This property had sheets that were too large for the mattress, so they were constantly rumbled, but that has not been my experience at other RI's.

This property is no different. It has decent freeway access, which is the good news and the bad news. Building 2, which is where I stayed backs up to I-15. I had an interior, courtyard room right in the middle of the building, which should be about as quiet as you can get, but the freeway noise was still unbearable.

I would not hesitate to stay at this property again, but I would insist on a room in Building 1, which is farther from the freeway, and in my exploration of that building did not seem to have the same noise issues (the traffic noise must have been all absorbed by building 2)

Room Tip: Insist on Building 1
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KLPhillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Manager at Residence Inn Salt Lake City Sandy, responded to this review, September 20, 2012
Dear Guest,
Thank you for your recent review on TripAdvisor and for being our guest at the Residence Inn—Sandy. Your concerns have been heard as we as a team are always reviewing our guest comments to use as an improvement tool for our hotel. In your comments, I noticed that you had pointed out that our bedding wasn’t up to your standards during your stay. I am excited to let you know that we are upgrading our “bedding package” to include larger sized pillows and extra comfortable comforters and linens. We hope that you will give us another chance so that you can experience this exciting upcoming change! We would love to invite you to stay with us again on your next visit to the Sandy area. Please be sure to let us know if your preference of staying in the first building, as we would love to make your next stay extra comfortable!

Deepest regards,
Travis Lindquist
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2012

Me and my family just stayed at the residence inn in sandy. We had a wonderful stay and the holet employes are great. We loved our room we stayed in at the brakfast every morning was such a great breakfast. we will be staying there again the the future.

  • Stayed August 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank angela p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at Residence Inn Salt Lake City Sandy, responded to this review, September 26, 2012
Thank you so much for choosing to stay with us for your weekend trip. I'm very pleased your family enjoyed your suite and the breakfast buffet each morning. We look forward to seeing you again in the future!

Sincerely,

Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Layton, Utah
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 30, 2012

I spent over two months at this location. The room was large, very clean and well appointed with full size refrigerator, stove, microwave and dishwasher. The bed was comfortable without dips, bumps or other issues common to motel beds. This site has exercise facilities, basketball court, pool and hot tub. Breakfast is seven days a week and consists has options of eggs, potatoes, meat, waffles, cereal, bake goods, yogurt and fruit. Monday through Wednesday a light dinner is provided. Thursday is dessert night. Nice location, next to freeway, restaurants, grocery stores, and shopping. Staff are friendly and work hard to to respond to needs/wants of guests. I would definitely return to this motel. Excellent value for the experience.

Room Tip: If you cannot tolerate the sound of bouncing basketballs ask for a room away from court.
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  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank L T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Front Office Manager at Residence Inn Salt Lake City Sandy, responded to this review, September 26, 2012
Thank you so much for your great feedback. It is always good to hear the things our guests are enjoying or the ways we can improve. I am pleased to hear that you enjoyed your lengthy stay with us, and we would be glad to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hondo, Texas
Level 6 Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed August 16, 2012 via mobile

Stayed at the Residence Inn (Sandy) from 8/13 to 8/17. Have stayed here on 5 other occasions. Located in a great area that is convenient to places to eat, shopping & easy access to interstate. Rooms are clean, spacious, with nice kitchenettes & good sized bathrooms with plenty of towels. A good variety of breakfast items each morning & evening snacks. Workout room in main building is small, but nice treadmills with TV monitors. It does have a pool, but i not used it during any of my stays. Staff is friendly & courteous . Cons - hallways, elevators & stairwells are very warm, with little ventilation.

Stayed August 2012, traveled on business
Helpful?
Thank skm16521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Manager at Residence Inn Salt Lake City Sandy, responded to this review, September 20, 2012
Dear Guest,

Thank you for taking the time to share your recent experience with us at the Residence Inn—Sandy. Our staff is extremely pleased that your visit was enjoyable! We invite you to come back and check out our larger excercise facility on the 2nd floor, as well as our complimentary Gold's Gym membership passes for our guests who would like to keep up with their fitness routine while they are traveling! See you soon!

Regards,
Travis Lindquist
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 10, 2012

We stopped at this Residence Inn on our way to Park City. Our room was very clean. The bed was very comfortable. The hotel is located very close to a Target. The breakfast was the typical Residence Inn break, which is a step above any other free breakfast we have had a hotel. The pool and hot tub were clean. There were plenty of towels at the pool.

I wish we could have spent all of nights in Utah at this Residence. Thank you for a nice visit.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KountryVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Guest Relations Manager at Residence Inn Salt Lake City Sandy, responded to this review, August 14, 2012
Thank you for your great feedback, I appreciate you taking the time to let us know how your stay was. I am so glad you enjoyed the time you spent with us, and want you to know that we look forward to seeing you again.

Thank you,
Ashley J.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Salt Lake City Sandy

Property: Residence Inn Salt Lake City Sandy
Address: 270 W Sego Lily Dr, Sandy, UT 84070-3282
Phone Number:
Location: United States > Utah > Wasatch Range > Sandy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Sandy
#6 Business Hotel in Sandy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salt Lake City Sandy 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Residence Inn Salt Lake City Sandy Hotel Sandy
Residence Inn Sandy
Sandy Residence Inn
Residence Inn Salt Lake City Sandy Utah

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