If it weren't for being disabled - our stay would have generated a 4/5 star rating. Stayed in room 137. The area where our room was, was next to impossible to get my power chair from the parking lot to the sidewalk to access the room.
Even the threshold to enter the room was very high. Because of the height of the threshold I was jostled a lot. My disability is very painful as it is. Touching things causes pain - like the day after you've broken your bone type pain.
I've never experienced such difficulty trying to get a power-chair from a parking lot and get on to the sidewalk. Then a real ruff ride getting into our room. We video taped it and took pictures of the obstructions.
The day before our reservation started - I called to confirm. A man answered - he said his name was Kurt. Because of the condescending attitude of this guy - I should have seen this coming. They assigned us to a room with a staircase right in front of our door. Because I had to get a run at the threshold, the stairs made that tough to do. But due to Kurt's rude behavior on the phone - I wasn't certain we wanted to bring attention to ourselves and make our 2 night stay worse.
The room we stayed in didn't look like anything pictured on their website. We are so distraught we feel a complaint to the Justice Department - Civil Rights Division - Disability Rights Section should be done. when I get my pain levels increased - like this place did - my pain stays for days, not an hour or two . . . DAYS!
- Official Description (provided by the hotel):
- Heated Pool & SPA Hotel upgrade in August-2013 All room New 32" LED TV, Microwave Oven, Refrigeration, One cup Coffee Machine, Iron & Ironing Board, New Furniture: Night Lamp, night lam stand, TV Stand Breakfast: Scramble Eggs, Bacon/Sausage Pork, Six Type cereals, Regular & De-cafe Coffee, Two Milk: Skim/1% and 2% Milk, Wheat & White Bread, English Muffin, Danish/Honey bun, Tea two type, Fruits etc. ... more less
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- Also Known As:
- Quality Inn South Bluff Hotel St. George
- Quality Inn St George
- St. George Quality Inn
- Quality Inn South Bluff St. George, Utah