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Quality Inn South Bluff
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Reviews (159)
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Reviewed January 27, 2012

This hotel is easily accessed from the interstate. Easy to find using GPS. The hotel was clean and the staff were friendly. Wireless internet was solid. Although we did not take advantage of the pool and hot tub they looked very nice. Breakfast was good. There are restaurants within walking distance. We would stay here again.

  • Stayed: January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Caser41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PK K, General Manager at Quality Inn South Bluff, responded to this reviewResponded October 5, 2013

Dear Valued Guest,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

General Manager
Choice Hotels
435-628-4481

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2011

This place is clean, updated, quiet and easy to find right off highway. The free breakfast can only be described as terrible. Bad coffee, watered down juice, ugly fruit, and don't touch tjhose bland made from a mix scrambled eggs.
St George Utah is a great place to stay. If the price is not good enough, choose a better place.

  • Stayed: October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank chibattabob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PK K, General Manager at Quality Inn South Bluff, responded to this reviewResponded October 5, 2013

Dear Valued Guest,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

General Manager
Choice Hotels
435-628-4481

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2011

Was charged $175 for 5 hours of sleep. Checked in at 3:00am after driving all night on our way across country. Stopped here because it was advertised as cheap ($60) and pet friendly (we have a very small dog). Woke up at 7:30am to get started on the road again and was told we were being charged $175 due to the fact we checked in to a room that was not dog friendly (nobody told us at check in that there were only 3 rooms that allowed dogs). After explaining to the front desk we had checked in during the early morning and stayed for 5 hours I asked to speak with the manager, one was not available. The front desk agent finally called a manager (Henry), but I guess he told her nothing could be done. Sonia was the "manager on duty" yet she was nowhere to be found. There are so many other hotels in the area, STAY AWAY FROM THIS PLACE. I've stayed in many hotels over the years, and I can honestly say I've never felt so ripped off in my life.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank ezeastsideg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PK K, General Manager at Quality Inn South Bluff, responded to this reviewResponded October 5, 2013

Dear Valued Guest,


Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Now we upgrade property.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.


Sincerely,
PK Kansagra
General Manager
Quality Inn St George, Utah
435-628-4481

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2011

My family stayed at this hotel in April 2005. We enjoyed the hotel, but we were very disappointed to find that the local college kids were given permission to use the pool. The pool area was overrun by young people during that stay, and when we complained to the front desk, we were told that they "had permission". Assuming that this was a one-time problem, we decided to stay there again this past week. My daughter and I were very disappointed to go out to the pool one day and find about 20 college kids who had taken over the place! They were using all the lounge chairs and had filled the hot tub. They had propped the gate open and were using the ice machine as their personal refreshment station. One of them had stuck a key in the machine and left it there so they could all get ice whenever they wanted it. We decided to not go swimming that day, or any other day of our stay, because we didn't feel that we should have to share the pool with a bunch of rowdy students who weren't even hotel guests. By late afternoon, the students had all cleared out, but we had other plans for the evening and couldn't use the pool. We won't be staying at this hotel again, even though other features were nice. St. George has many hotels in this price range, so there's no reason we should stay at a hotel where we can't use the pool, especially since we endured 100+ degree temperatures each day of our stay.

We had one other problem during our stay. Our toilet broke, and someone came in to fix it while we were out for the evening, which was fine. When we arrived back at the hotel around midnight, our keys didn't work. We went to the front desk to get the keys re-programed. The man at the front desk fixed our keys for us without even checking our ID! I was shocked. It bothered me to realize that anyone could walk in there with a Quality Inn key card, say a room number, and walk out a minute later with a key to that room. We used all the locks that night, as we always do, and were happy to leave the next day. We just didn't feel at all safe once we realized their relaxed attitude about security.

The beds are very firm. Great if you like that, but too hard for us. The air conditioning was wonderful. We loved having a refrigerator and microwave in our room. So, it wasn't all bad!

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
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5  Thank Aqua52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PK K, General Manager at Quality Inn South Bluff, responded to this reviewResponded October 5, 2013

Dear Valued Guest,


Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Now we upgrade property.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.


Sincerely,
PK Kansagra
General Manager
Quality Inn St George, Utah
435-628-4481

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2011

The price was good at 61.00, however the amenities need some work. The pool and hot tub need a renovation, the hot tub was not as hot as most, the pool was too cold for swimming. The cable T.V was nice, however the phone in our room rang at 12 at night, at 2 a.m, and again at 2:30 am. there wasn't anyone on the phone, it was just static. So I had to end up unplugging the phone, so there would be no more disruptions. The beds were terrific, had nice plush pillows and nice down comforters. Would probably not stay here again, there are too many options in St. George to stay at such a sub par hotel. The complimentary breakfast sucked, just had powerdered eggs, sausages, waffles, cereal, toast, coffee and juice. Check out was nice and easy, however the response I got when I told the the employee about the phone waking me up 3 times during the night was not what I expected, she simply just said, "Oh I'm sorry, and just laughed."

Room Tip: If you have a triple A card use it.
  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Tripthug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PK K, General Manager at Quality Inn South Bluff, responded to this reviewResponded October 5, 2013

Dear Valued Guest,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

General Manager
Choice Hotels
435-628-4481

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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