Terrible Management...some good employees though.
Too bad...this place has potential but does need updating badly.
The management (ownership) is something to be desired. Don't step on the "family's toes" Look at one of them wrong and somone's going to hear it.
I experienced one of the owners putting an employee in "their place" simply because they didn't know they were talking to an owner's relative. Witnessing the entire event was not pleasant. Not a good way to treat employees. It made me very upset that they treat their employees that badly.
There's also a sense of elitism there that even if you're an achiever, if you're not part of their inner circle then you're not going to receive the special treatment or even service that you're paying for.
So poorly managed that you shouldn't be surprised when your appointment is made for either tennis or a massage that they completely "forget" or missed somehow to write you down in the appointment book. This happened to me for a massage. To add insult to injury they made no effort to fix the problem.
The pool area is dangerous...managment again doesn't seem to care enough.
Also be aware there may be some transient types sleeping in the pool area or on the property somewhere. When I was there I saw a younger girl with a sleeping bag and a pillow outside. I asked management why and they had explained that sometimes people will sleep on the grounds. Where's the security department?
If you can't tell for yourself....they're charging way too much for absolutely #$%$^ service.
Save your money, try someplace else.
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- Also Known As:
- Green Valley Hotel St. George
- Green Valley Spa And Resort St. George, Utah