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“Pet friendly?? Not even People friendly.” 2 of 5 bubbles
Review of Days Inn St. George

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Days Inn St. George
Ranked #30 of 41 Hotels in St. George
Leavenworth, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pet friendly?? Not even People friendly.”
2 of 5 bubbles Reviewed November 14, 2011

If you just want a cheap place to crash for the night and quick exit from the highway, this one is for you. But, if you expect friendly service and comfort, go somewhere else.

You would think with the list of amenities that this is a decent mid-level place to stay. Think again.

The clerk, same in pm and am, was not friendly or helpful at any point. I felt like it was putting him out to find a non-smoking room with easy ground level access... even with an almost empty lot and early in the evening.

After a 700+ mile drive I really didn't care if I had a single king bed or 2 queens as long as it was a clean non-smoking room. I almost ended up going somewhere else because I had to suggest the option myself.

While I was at the counter, someone called to cancel, and he was abrupt and very short with the caller, and made the nature of their business apparent to anyone in the room. He did not mention the complimentary breakfast or the times it would be offered. No mention about any other features or services available.

If you have allergies or sinus issues be aware the rooms are heavily perfumed. I had to run both the bathroom vent/fan and the a/c all night to keep it at bay... and kept the door open a while too.

The coffee maker has no dispenser... apparently by design... when I inquired I was told to make coffee into a tiny paper cup provided and the clerk began to detail how to make hotel coffee.

And, you could either have coffee or light. There were not enough plugs for both and no extension cord.

WiFi access is there, but where do you plug in your laptop to keep it charged if you use it? And how about charging your cell while travelling?

There was a solid metal frame under the bed. It stuck out more than an inch all the way around the bed, but was covered by the spread. I "found" it by stubbing my toe against it when readying to sleep... and yes, it did get bloody.

Furniture was crammed into a much too small room and there was barely a path to walk around the beds. And, what's with the full wall mirror next to the beds??

Complimentary newspapers were stacked out of sight on the counter and no offer was made to anyone who came in for breakfast. Breakfast was basic at best. The room was half finished and the tv at one end and clearly intended for the entertainment of the clerk and not guests. Supply boxes were stacked against one wall. The refrigerator evidently used for supplies was located next to the counter and double-locked.

This hotel is listed as pet-friendly. I travel with a well-behaved cocker and have never had any problems. There was no defined agreement, but the clerk was pretty emphatic verbally about what would NOT be tolerated and what "some people" do. He went on and on until I finally told him I would only be staying the night and would be leaving early the next morning. There were signs all around the landscaping indicating that dogs were not allowed and would be subject to fines.

These seem like small objections? This is just the tip of the iceberg. Too many little things that added up to a less than pleasant overnight stay to mention.

I've stayed in hundreds of hotels over the years, both for business and personal travel. This one ranks among the most memorable, but not for positive reasons.

Room Tip: Be specific and firm about what you need. Do not allow the clerk to bully you into something that w...
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  • Stayed November 2011, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank AG R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnstgeorge, Webmaster at Days Inn St. George, responded to this review, December 20, 2011
Dear Guest,

Thank you for choosing Days Inn St. George for your recent stay in our area. I am so sorry for what you describe as small things that you experienced during your stay. A number of small things can certainly equal one big thing and make for a less than pleasant stay.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• The desk clerk received additional training in the courteous manner in which you, our valued guest, are to be treated.

• Maintenance was informed of the metal frame under the bed in the room assigned to you and the way that it sticks out from under the bed and the injury it caused you.

• Maintenance was informed of the missing coffee dispenser and the lack of electrical outlets in the room assigned to your use and instructed to look into the matters.

• The desk clerk received additional training regarding our rules concerning pets.

• The manager was approached about the use of perfumes in the rooms which could cause definite problems for valued guests with allergies.

• Breakfast staff received additional training in presenting a proper breakfast.

We take our receipts seriously. I hope that the next time you visit our area, you will once again choose to stay at Days Inn St. George. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
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Additional Information about Days Inn St. George

Property: Days Inn St. George
Address: 150 North 1000 East, St. George, UT 84770-3159
Phone Number:
Location: United States > Utah > St. George
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in St. George
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn St. George 2*
Number of rooms: 87
Official Description (provided by the hotel):
The St. George Utah Days Inn is in the heart of Southern Utah, near Zion National Park and a day trip from Bryce Canyon, and Grand Canyon. Within a few blocks are many restaurants, theaters, and great shopping. Our lobby offers a cozy fireplace and our grounds offer a lush, green, outdoor courtyard with heated pool and jacuzzi. ... more   less 
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Also Known As:
Days Inn St. George Utah
St. George Days Inn

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