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All reviews olive garden fire pit indoor and outdoor pools zion national park microwave and fridge top floor nice hotel lobby area hot tub clean rooms coffee maker bed was comfortable convenient location marriott target st george
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Reviewed October 5, 2018 via mobile

Stayed here for one night on our yearly Marriott card certificate. We're put on 4th floor in a room right next to the ice machine. It ran all night long and was very loud. We closed the door to the bathroom and it was still very loud. Then the AC/Heater unit kicked on and put the ice machine to shame. I would imagine any other part of the hotel is fine. It was clean and the staff was fine. But of course the primary purpose of a hotel is to have a quiet room to sleep. It's kind of inexcusable when it's all self induced noise. (If it was people being loud or noise from outside the hotel then it's outside their control.) Plus, it's frustrating when you're a Marriott rewards member and stay with them exclusively.

Date of stay: October 2018
Trip type: Traveled as a couple
Thank HaysAm67601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina F, Guest Relations Manager at Courtyard St. George, responded to this reviewResponded October 9, 2018

Dear HaysAm67601,

Thank you for choosing to stay at the Courtyard St. George and providing your honest feedback on the Guest Satisfaction Survey.

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to see what can be done with the noise during sold out events.

Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to St. George.


Sincerely,
Christina Ferreira
Assistant General Manager
christina.ferreira@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2018

I'm here once a year for business and always stay here. Great people, nice, clean rooms and very cozy. The food is alright in a pinch but there are some good restaurants nearby. I stayed on the top floor and my room was great. Unfortunately, a custodial room was next to mine and staff were in and out of there early in the morning. Other than that, top notch.

Room tip: Booths in restaurant have outlets. Great for working and grabbing a bite.
Date of stay: October 2018
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank greghI7366LY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina F, Guest Relations Manager at Courtyard St. George, responded to this reviewResponded October 9, 2018

Dear greghl7366LY,

Thank you for choosing to stay at the Courtyard St. George and providing your honest feedback on the Guest Satisfaction Survey.

Thank you for choosing to stay with us during your business trips to St. George. Providing the highest level of hospitality is our number one priority and we sincerely apologize for for the noise early in the morning, I will discuss this with our housing staff to see what can be done.

Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to St. George.


Sincerely,
Christina Ferreira
Assistant General Manager
christina.ferreira@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2018

We experienced a pleasant check in at this property after a late flight. There is an Applebee's across the road & we had a late meal there.

We had a 2 bed room that was spacious enough for the 2 of us. The room was clean, had a microwave and fridge & we were able to cool the room to our satisfaction.

We bought breakfast in the dining area 2 of the mornings and it worked well to get us on our way to touring the area.

The hotel seemed newer and well kept. All housekeepers we encountered were friendly and helpful.

Date of stay: September 2018
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Takemeaway79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2018 via mobile

The bed vibrated until late at night when the room air conditioning of each room in the vicinity were turned off
Very strange
House phone did not work
Very dated hotel
The staff were very nice but unaware of the problem

Date of stay: August 2018
Trip type: Traveled as a couple
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2018 via mobile

The hotel was pleasant but dining staff not very accommodating. Food was very average and they had run out of white wine. Otherwise clean and comfortable and had a lovely indoor and outdoor pool area. Very central to shopping areas and resturants. Olive Garden a must.

Date of stay: July 2018
Trip type: Traveled with family
1  Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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