I have stayed at a number of Fairfield Inns with mostly good experiences. I have to say that the staff at this one was less than stellar. One of the reasons I made the reservation in the morning of the day of my stay, was to use the hot tub after 500 miles of driving. When I arrived, I found the hot tub to be about 80 degrees. When I brought it up to the staff, they said they didn't know anything about it. In speaking with a different staff member later, I was informed that the hot tub had been broken for days and they should get someone to look at it, but hadn't yet. I should have been informed when I specifically asked about the hot tub, upon making the reservation that same day, that it was inoperative. I contacted Marriott online about the problem that evening and promptly received an email response that, as I was currently staying in the hotel, a manager would contact me to resolve the issue. As of checkout, no staff contacted me. The hostess in the breakfast area was surly and several items, such as waffle batter and breakfast sandwiches, were out of stock. After waiting 15 minutes, I gave up and went out to eat. I will select a different hotel in St. George in the future.
- Official Description (provided by the hotel):
- Fairfield Inn by Marriott offers clean comfortable rooms and excellent customer service. Great features such as deluxe continental breakfast, free high-speed internet, outdoor pool/spa/fitness center are just some of the reasons why guests choose Fairfield Inn. Earn points towards airline tickets, nights stay at a Marriott and other prizes when you sign up for Marriott rewards program. Nearby: Dixie College, LDS Temple, Lake Powell and Quail Creek State Park ... more less
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- Also Known As:
- Fairfield Inn St. George Hotel St. George
- Fairfield St. George
- St. George Fairfield Inn
- Fairfield Inn St. George Utah