I have stayed several times in St. George, each time at a different hotel. I'm sorry but the La Quinta is not the No. 2 hotel in St. George. I would say the BW Coral Hills definitely places before the La Quinta.
Our problems started when we arrived at the hotel. When I walked in and up to the front desk there was nobody there. A sign was posted with a be back in a minute note. I didn't think this was very customer friendly. I didn't have to wait too long, but I shouldn't have had to wait at all. If the gal needed a break then the manager should have been at the desk. Check in was okay, but you could tell that the receptionist did not want to be there. Not rude, but cold.
After a day of hiking in Moab, I was ready for the jacuzzi to soothe my aches. Went to the pool area and couldn't get in. Good thing someone was out there to let me know that there was a latch at the top and other side of the gate. I wasn't impressed with the pool area either especially for a newer hotel. The jacuzzi jets were almost non-existent. The pool looked dirty and according to the others that were there was way to cold.
The room was clean and the bed was fine; however, I could hear the people upstairs and the people in the next room. When we got up in the morning and went down to breakfast, I was very disappointed. The pickings were meager even for a continental breakfast. My son wanted a bagel with cream cheese and I couldn't find the cheese. I asked the attendant for some and she said that they ran out yesterday and sorry. Yikes! If they knew yesterday that they were out, why didn't they go get some? The girls in the kitchen were more interested in talking to each other than in checking on the food and the guests. There was sausage but no eggs, not even hard boiled. They probably ran out of those too.
Some may think that these aren't big deals but it speaks to their quality and customer service. There is no excuse for any of these shortcomings. The location is horrible too. It's right off the freeway. If you want a nice place to stay with good customer service and wonderfully remodeled rooms, and a pool with a fountain, I suggest the BW Coral Hills.
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- Also Known As:
- La Quinta Inn And Suites St. George
- La Quinta Inn & Suites St. George Hotel St. George
- St George La Quinta
- La Quinta St. George
- La Quinta Inn & Suites St. George Utah