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“Do NOT stay here!”

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Quality Inn Richfield
Ranked #1 of 13 Hotels in Richfield
Certificate of Excellence
North Las Vegas, Nevada
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Do NOT stay here!”
Reviewed June 6, 2010

Wow. Where to begin. Dirty (or stained?) bedspread, which we threw in the corner first thing. TV remote didn't work for volume or channel up & down. Curtains didn't close all the way. Curtains blocked A/C flow. Refrigerator didn't work at all. When I tried to get a kleenex from the bathroom dispenser, the whole unit fell out. OH, very important: when they give you the coupons for free breakfast at JB's Restaurant next door...JUST SAY NO! It's HORRIBLE! Just go to the McDonalds down the street. Trust me!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigkuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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406 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Colorado
Level 5 Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 31, 2010

Room was absolutely the worst I've ever rented. Unfortunately it was Memorial Day weekend and there were no other places to stay. Filthy carpeting which probably had not been cleaned for at least a year. Coffee maker was caked with old coffee residue. In the morning I captured a beetle strolling across the carpet from under the bed. I told the manager about it and she said, "Oh, sorry...was everything else OK?" I will be calling Choice Hotels to complain and ensure they review the quality of this "Quality Inn."

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marco57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richfield
1 review
Reviewed December 31, 2009

The staff had no problem finding a room for us, at 4:30 in the early morning, they made us feel comfortable and gave a us a very afordable rate. We ended up staying there for a week , it was an older motel, but it was very clean and you get a buffet breakfast at JBs restaurant next door for everyone in the family. It was very convieniant and a very pleasant stay. I would highly reccomend this motel, the staff is very nice and they accomadated us with a fridge and a micowave so we could stay more comfortably for a week.

Stayed December 2007, traveled with family
Helpful?
Thank mother_dawn2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem,Utah
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 4, 2009

Hotel stay was pleasant looked fairly cleen for how old hotel is, breakfast buffet next door at JB'S was not very good and after they told us they save the leftovers for the next day I can see why. Stayed there for a week with collegues after I got home I noticed red bumps that itched all over my body, called coworkers and they had them as well found out we had been eaten by bed bugs all week. Our rooms were spread out different floors the entire place must be infested.

Stayed December 2009, traveled on business
Helpful?
3 Thank Utah5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityRichfield, Manager at Quality Inn Richfield, responded to this review, March 23, 2010
We prescribe to daily procedures for checking all guest rooms for cleanliness, including insects. Bed bugs have become a more common problem across the nation, as travelers unsuspectingly take them with them if they enter their luggage and belongings from a prior hotel that has had them. Until this incident, in over 20 years of operation under the same ownership, our hotel has never experienced this problem. We reacted with both alarm and immediate action to apply measures to rid any affected guest rooms of any such pest. We have a letter from our pest control company, available for view on file at the hotel, stating the measures taken and that there is no longer and fear that there are bed bugs in our establishment. Please contact this manager directly if you have any questions or concerns. We have a clean and comfortable hotel and we attempt to make our guests feel at home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level 6 Contributor
133 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed August 16, 2009

Good basic hotel for reasonable price. On the main street in Richfield, but close to I-70. Breakfast included with room is at restaurant next door - a buffet with a large selection. Although "downtown" this is a small town, and all was quiet on this western front.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ladeelawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, CA
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2009

A very dated hotel; the white plastered walls for insulation almost seem eerie. The room was fine, the bed was firm and comfortable, there was a spider hanging on a wall above the table. Furniture was very old but also fine. We arrived very late, the staff was pleasant and had no problem receiving us close to midnight. The hotel smells strongly of cigarette smoke; we requested and received a non-smoking room which did not smell heavily of smoke; we were thankful for that. The A/C unit blows intermittently and does not cool quickly or thoroughly (may be a disappointment especially in the hot summer months). The pool looks nice but we didn't use it. There's a free breakfast buffet included in adjoining restaurant which was plentiful and adequate dinner-style breakfast. No problems with the hotel but may look elsewhere for a more updated hotel next time.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hewillaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
Level 6 Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 11, 2009

This hotel was built in the 1970/80s and the furniture shows it. However, it is clean and they have updated some things like the carpeting. Unfortunately, this town overbuilt hotel rooms and most of them are along the freeway where this one is in town. It is convenient to a restaurant next door for a free hot breakfast buffet. The staff is always nice. If you use wireless for your computer check the room out first becuase there are some dead spots in certain rooms. A few rooms are hardwired. There is a refrigerator in some rooms.

It is comfortable, clean and a good rate but best of all it has a nice size clean pool OUTDOORS!

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Horus13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Richfield

Property: Quality Inn Richfield
Address: 540 S. Main St., Richfield, UT 84701-2848
Phone Number:
Location: United States > Utah > Richfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Richfield
#2 Family Hotel in Richfield
#3 Business Hotel in Richfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Richfield 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Quality Inn hotel is near Paiute ATV Trail, Snow College Richfield Campus and the Richfield Municipal Airport. Fremont Indian State Park, Fishlake National Forest and Big Rock Candy Mountain are minutes away. Capital Reef National Park and Elk Meadows Resort are an easy drive away from this Richfield, UT hotel. Guests will also discover delights that only the locals know about, such as Parsons Bakery and the Ideal Dairy, two of Utah's finest places for treats. Conveniently located near the heart of Richfield's shopping and restaurants, the hotel is still in town, but away from the freeway noise and congestion that accompany city life. Guests of this Richfield, UT hotel will receive a free hot breakfast buffet coupon for each room occupant. Room service is available upon request. All guest rooms include free Wi-Fi, coffee makers, hair dryers, irons, ironing boards, 32-inch flat screen televisions and Quality Sleeper by Serta beds. In addition, some rooms have microwaves and refrigerators. Non-smoking rooms are available. Business travelers will appreciate additional amenities including, free local calls and a convention center with two meeting rooms. Access to a fax machine is available. An exercise room and outdoor heated pool are available for guests' enjoyment. Whether traveling for business or pleasure, the Quality Inn hotel provides friendly customer service, inviting accommodations and affordable rates to everyone visiting the Richfield, Utah area. ... more   less 
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Also Known As:
Richfield Quality Inn
Quality Inn Richfield Utah

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