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“Everything was fine until...”

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Super 8 Richfield UT
Ranked #6 of 13 Hotels in Richfield
Reviewed August 6, 2013

This is a perfectly fine hotel, and when we got there the staff was helpful, carrying our bags up to the second floor. However, things went south when we got 2 unwanted wake-up calls at 5: 30 and 5:35 am. They were automated calls, and we had definitely not asked to be awakened at that hour. I had a hard time going back to sleep because I was wondering about the guests who *did* want that wake-up time! When I and my husband complained, the staff was quite uncaring. We asked for a $20 credit, and they coldly told us no. I said that I would write an unfavorable review and they said, Go ahead and do that. So here it is. You might want to check before you go to bed and make sure that you do or do not have a wake-up call scheduled.

  • Stayed: August 2013, traveled with family
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Thank Evelyn U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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245 - 251 of 310 reviews

Reviewed August 1, 2013

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Super 8
Thank 650deborahm
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
super8richfieldut, Manager at Super 8 Richfield UT, responded to this reviewResponded April 9, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 28, 2013

  • Stayed: July 2013, traveled with friends
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Review collected in partnership with Super 8
Thank Dale G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 20, 2013

I was tired on a long trip home after driven through curvy & dangerous section of I-70 & decided to pull over to stay for a night. Surprisingly, it was very accommodating & fancy. Too bad, I didnt need to stay long to enjoy it; only a one-nighter. I strongly recommend it for a traveling couple with family. Single like me? Nah...a bit expensive, not worth the value.

  • Stayed: July 2013, traveled solo
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Thank JeanT2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8richfieldut, General Manager at Super 8 Richfield UT, responded to this reviewResponded July 22, 2013

We really appreciate you taking the time to help us improve the hotel, to make your stay as enjoyable as possible. We strive to make your stay pleasurable as possible. We take each comment to heart and do everything possible to perfect our flaws.

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Reviewed July 2, 2013

We weren't expecting much for a little over $50 a night but we were so impressed by this little motel just off the I-70 . The place was immaculately clean! The bright colors of the lobby and hallways were a warm welcome, with new carpet smell. Our room was decorated surprisingly modern and very clean. Amenities we were not expecting to find (especially in a budget hotel) were the inclusion of microwave and mini-fridge in the room. Very needed, as June in Utah produced 100 degree days. Come the morning we were surprised again with a continental breakfast with waffles. If this hotel went by another brand name, it could easily fill rooms at almost twice the rate. The young manager was attentive from check-in, beverage substitution of tea for coffee in room, to changing a $100 for $20s. A guy going up the corporate ladder, I'll be bound! Thank you, sir. You turned a mundane stay into a delightful surprise rest en route to Vegas, Nevada from Moab, Utah.

  • Stayed: July 2013, traveled as a couple
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Thank TraverseLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8richfieldut, General Manager at Super 8 Richfield UT, responded to this reviewResponded July 10, 2013

Thank You very much for appreciating the Super 8 in Richfield, Utah. I hope to see you again at the Super 8, our motto is to treat the customer as family. Please continue to consider the Super 8 in Richfield, Utah the place to stay when a nice comforting stay is necessary. If you reserve directly with the Richfield hotel, and mention that you have stayed here prior, then we can hopefully give you the same rate as well as the same room. Once again, thank you for appreciating the hotel, and come back soon.

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Reviewed June 25, 2013

Our stay here was good. Our room was very clean and not cramped. The carpet appeared to be new as was the refrigerator. We did exchange one washcloth for a new one, however. The original was stained and very frayed, and we thought we may have gotten a rag or cleaning cloth by mistake. The breakfast was the standard Super Start. The breakfast area/room was tidy and well-maintained with an attentive worker. We would stay here again, especially since the motel was very conveniently located. It was right off I-70 with gas stations and restaurants nearby yet was quiet.

  • Stayed: June 2013, traveled with family
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Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8richfieldut, General Manager at Super 8 Richfield UT, responded to this reviewResponded June 29, 2013

We would like to thank you for taking the time to write a review for the Super 8 in Richfield, Utah. We strive to make your stay as pleasurable as possible. We love to hear any feedback our guests have and take them to heart. We will look forward to seeing you next time!!!

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Reviewed June 24, 2013

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Super 8
Thank Allen J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
super8richfieldut, General Manager at Super 8 Richfield UT, responded to this reviewResponded June 25, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Richfield UT

Address: 1377 N Main St, I-70 Ext 40 to Main St, Richfield, UT 84701-1861
Phone Number:
Location: United States > Utah > Richfield
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Richfield
Price Range: $65 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Richfield UT 2*
Number of rooms: 42
Reservation Options:
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Also Known As:
Super 8 Richfield UT Utah
Super Eight Richfield
Richfield Super 8
Richfield Super Eight

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