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“We stop here overnight every year on our way to Mesa...”

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Super 8 Provo Byu Orem
Ranked #15 of 20 Hotels in Provo
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880 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • French first
  • Italian first
  • Portuguese first
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English first
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 25, 2012 via mobile

Lucky for them we had been on the road for 16 hours and my wife and i let our guard down. We should have checked it out before we paid. Do yourselves a favour and by pass this place. Stay on I-15 and grab a cleaner one there. I've stay in cleaner logging camps! Carpets were disgusting.
Out of the 2 queen beds one must have been a discarded mattress from another hotel that had tossed it in the dump. Couldn't get wifi signal in our room. Looks like they're just cashing in. Not that we would use the pool but it was shut down. Urine stain near back of toilet lid. Another unknown stain and hair in the sink. And that's just what I noticed without looking hard! However it gave us incentive to vacate asap early that morning!

Stayed December 2012, traveled as a couple
Helpful?
Thank C H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sam m, General Manager at Super 8 Provo Byu Orem, responded to this review, December 27, 2012
Dear C H,

Thank you for choosing Super 8 BYU Provo for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. We are sorry for the bad experience you had. Upon receipt of your review, the following actions were taken.

.Maintenance was informed of the problems you experienced and instructed to see to the necessary repairs and replacements.
.Housekeeping received additional training in the level of cleanliness required of them as our employees.
.Maintenance was informed of the problems you experienced with WiFi and instructed to see to the necessary repairs and replacement.

i hope that the next time you visit our area. you will once again choose to stay at Super 8 Provo. We take our reviews very seriously, and I think you will be greatly pleased.


Sincerely,

Sam Malalage.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franceville, Gabon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 13, 2012

I stayed at this motel for 2 nights and it was an awesome experience. Very clean, lovely staff, respectful and caring manager. The manager, Sam, and his wife Shani makes me want to stay longer during my checkout. Definitely will recommend!

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Damebochie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sam m, General Manager at Super 8 Provo Byu Orem, responded to this review, December 24, 2012
December 24 2012

Dear Damebochie S,

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Super 8 BYU Provo. We look forward to providing you with exceptional service in the future.

We continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.


Sincerely,

Sam malalage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Provo Byu Orem

Property: Super 8 Provo Byu Orem
Address: 1555 N Canyon Rd, I-15 exit 272 Univ Parkway, Provo, UT 84604-1607
Phone Number:
Location: United States > Utah > Wasatch Range > Provo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 20 Hotels in Provo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Provo Byu Orem 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Super 8 Motel Provo Byu Orem Hotel Provo
Super 8 Provo Byu Orem Utah
Super Eight Provo
Provo Super 8
Provo Super Eight

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