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“July 4 Freedom celebration” 4 of 5 stars
Review of Baymont Inn & Suites Provo River

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Baymont Inn & Suites Provo River
Ranked #2 of 20 Hotels in Provo
Provo
1 review
“July 4 Freedom celebration”
4 of 5 stars Reviewed July 27, 2014

We had a wonderful stay at Baymont Inn. Rooms were clean, nice beds, breakfast was great. We miss the outdoor pool that was replaced with a court yard, however, I loved sitting out there reading while listening to a huge water fountain. So peaceful.
We will return!

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review, July 29, 2014
Cindy,
We appreciate your feedback and are pleased to hear that you had an enjoyable stay at The Baymont Inn and Suites Provo. We look forward to providing you with exceptional service in the future.
Happy Travels,
Jill Mower
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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585 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • English first
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  • German first
  • Italian first
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English first
Provo
1 review
4 of 5 stars Reviewed July 25, 2014

Very good place to stay. Room was spacious, very clean, and pretty quiet. Bed was very comfortable. Overall my stay was excellent, would definitely stay here again.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Barron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review, July 28, 2014
Barron,
We appreciate your feedback and are pleased to hear that you had an enjoyable stay at The Baymont Inn and Suites Provo. We look forward to providing you with exceptional service in the future. We hope to see you again when travelling to Provo.
Happy Travels,
Jill Mower
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clara, Utah
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

Enjoyable stay. Very clean and well organized. Card did not work well on the outside parking lot door.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank amigou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review, July 22, 2014
Dear Guest,
We appreciate your feedback and are pleased to hear that you had an enjoyable stay at The Baymont Inn and Suites Provo. We look forward to providing you with exceptional service in the future. Hope to see you again soon.

Happy Travels,
Jill Mower
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
284 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed July 19, 2014 via mobile

This is not a three and a half star quality hotel.

Our room was out dated. It was an average room at best.

The staff was not very friendly. The breakfast was average with nothing extra than you could get at a typical hotel breakfast.

We couldn't get a late checkout.

I would not stay here again. We were disappointed. There has to be better hotels in Provo.

Stayed July 2014, traveled with family
Helpful?
Thank Jamgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review, July 22, 2014
Jamgrace,
I am so sorry to hear about your experience at our property. Your comments are very important to us, it helps us to know what areas we can improve on. It is and will continue to be our goal to provide the best service, cleanliness, and value to all our guest.
Again my apologies for not meeting your expectations, I hope that when in Provo you will give us another chance to provide you with superior care as I know we can.
Sincerely,
Jill Mower
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Provo River

Property: Baymont Inn & Suites Provo River
Address: 2230 N University Pkwy, Provo, UT 84604-1509
Phone Number:
Location: United States > Utah > Wasatch Range > Provo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Provo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Provo River 2.5*
Number of rooms: 80
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Also Known As:
Baymont Inn & Suites Provo River Utah

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