I have mixed reviews of the Provo Marriott Conference Center. Although the bar, restaurant and Starbucks coffee shop on the ground floor reception area are very modern and cozy I found the rooms themselves to be dated and below the standard I would expect from Marriott.
I thought the hotel shuttle service was excellent - $10 each way and always available because they have more than 1 shuttle. The staff were very knowledgable and very helpful but I didn't enjoy my stay. I was originally given a room on the 9th floor which they say are their best rooms (a couple announcing their anniversary were upgraded there) but I saw a 9th floor room and it wasn't any more special than a standard Marriott room anywhere else.
I did not find a bath in my 9th floor room so I requested a switch. The staff were very happy to move me without fuss which I was grateful for but my new room on the 4th floor was below standard (and smelt a little stale). There was no safe in room (staff were very happy to give me a key to a safety deposit at reception) and there was no dressing gown. When I asked for a dressing gown to be brought to my room it was very thin and old and was removed by the cleaning staff the next day! When I requested a gown again on day 2 the same thing happened. There was no water in my room and after a week I didn't leave feeling as refreshed as I have with other Marriotts.
On the positive side there are a number of fantastic restaurants within very short walking distance from the rear of the hotel - Italian, Mexican, Indian and Chinese. There is even a large supermarket across the road.
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- Also Known As:
- Provo Marriott Hotel Provo
- Marriott Provo
- Provo Marriott Hotel & Conference Center Utah