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“Spacious rooms, amazing front desk staff!”

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SpringHill Suites Provo
Ranked #7 of 20 Hotels in Provo
Anchorage, Alaska
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Spacious rooms, amazing front desk staff!”
Reviewed February 6, 2014

I stayed here recently for work, and it was a great experience. The front desk staff went out of their way to make us feel welcome. Especially once of the managers who actually found us an HDMI cable so we could watch some movies in our room. I wasn't here for anything at BYU, but the hotel is pretty close to the campus. The rooms are set up with separates areas for the shower and toilet, which is pretty nice. Also the breakfast buffet is pretty decent, the only complaint I have is that the coffee could be a bit stronger, but that's just me. All in all, an excellent hotel!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank generalgeneral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
    99
    52
    20
    6
    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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English first
Columbus, Ohio
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 24, 2014

Generally comfortable place to stay. Plenty clean, roomy accommodations with comfortable beds. The rooms have a uniquely odd feature of a split bathroom, go through one glass door and you can use a toilet, once done if you want to take a shower you pass back into the suite, walk to the other end through another glass door and then you encounter a sink and shower. The glass doors on the toilet room and shower room look fancy and make it difficult to NOT show off your silhouette to all others in your room, a potentially nice feature if you choose Provo for a romantic trip but for other travel purposes a potentially awkward scene ensues.

  • Stayed January 2014, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank jleonsnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred P, General Manager at SpringHill Suites Provo, responded to this review, January 25, 2014
Thank you for taking the time to review our hotel. We truly appreciate the feedback, as it is the best way for us to improve. Since our opening we have found the SpringHill Suites style of bathroom doesn't suit everyone. Feedback like yours is how we will be able to do it better in the future. You can also voice these concerns directly to Marriott here: " https://www.marriott.com/suggest/suggest.mi ". I am very glad you found the hotel to be comfortable, and clean. Our staff works very hard to accomplish both. If we may be of further assistance, please don't hesitate to call.

Best Regards,

Fred Parker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 5, 2013

I stay here often on business trips. I am impressed by the friendliness of the front desk workers. You are always greeted with a smile. The rooms are always clean. This seems to be harder to find these days.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, California, United States
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 17, 2013

What I don't understand is how can someone not like large rooms!?! I love the space I have in my room, the decoration, colors, nice closets, outlets and light where I need them and so on... They have an above-average breakfast buffet with great food and nice cozy design of the lobby area that we enjoyed spending time in. All employees are friendly and will make sure your stay is pleasant and you are happy. I love this hotel and will stay here every time I'm in Provo!

Room Tip: My company had booked me in a 2-queen room but when I changed it to a king room the price went down!
See more room tips
  • Stayed October 2013, traveled on business
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    • Cleanliness
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Helpful?
2 Thank Suro N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRENHAM
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 10, 2013

Utah is just a gorgeous state with the mountians at your side and the beautiful towns/cities laid out uniformily toward the two huge lakes. This property is basically across the street from the BYU stadium, hence why our choice. It was perfect. Modern design. Room great for four adults to spread out with the desk/sofa area. Over the top friendly staff and a full compliment of choices for breakfast. Great experience and would highly recommend. Now, the prices were inflated for our game weekend and that is unfortunate.

  • Stayed September 2013, traveled with family
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Helpful?
Thank Cooltreats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Oswego, Oregon
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 5, 2013

I am for the free market as much as the next guy but the SpringHill Suites seems to really take advantage of supply and demand. We used to stay here all the time - although we weren't crazy about the room layout - not a big fan of large, heavy sliding doors for the toilette room and the shower room. But what killed me was having to pay almost double at graduation or around a holiday. We found another place in town that did not raise there rates and actually like them better. Not sure why the SpringHill Suites gets such high scores. The lobby is small and the breakfast was always marginal. And the rooms aren't that quiet because you are on a busy street (Freedom Blvd). It is centrally located and close to the BYU campus and the staff is friendly and helpful.- just watch the rates.

  • Stayed March 2013, traveled with family
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Helpful?
Thank travelotts4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Euless, Texas
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 26, 2013

We stayed here to take our son to the MTC for his church mission. I can not say enough about the staff and the willingness to help while we were there. The rooms were wonderful, clean and I love the layout of the suites with a sitting area, separated shower and toilet and kitchenette. It was really nice. The beds were very comfortable. The morning breakfast buffet was very well provisioned and very welcoming.

All in all, I was very impressed with our entire stay and the way the hotel functions - there's nothing bad to say about the entire experience!

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
2 Thank RADdoc_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Provo

Property: SpringHill Suites Provo
Address: 1580 N Freedom Blvd, Provo, UT 84604-2573 (Formerly Provo SpringHill Suites by Marriott)
Phone Number:
Location: United States > Utah > Wasatch Range > Provo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Provo
#4 Business Hotel in Provo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Provo 3*
Number of rooms: 82
Official Description (provided by the hotel):
The Provo SpringHill Suites is within walking distance of Brigham Young University and is an ideal location for Stadium of Fire, BYU Education Week, Women's Conference, and the Missionary Training Center. Access companies like Novell, Adobe, AtTask, and Cirque Lodge with our complimentary local shuttle service. Nestled next to the breathtaking Wasatch Mountains, this Provo hotel offers easy access to dining, shopping, and recreational activities such as skiing, hiking, and the best fly-fishing around. Families and sport teams will love our spacious and well appointed rooms with two queens or one king bed and all rooms provide a pull out couch for even more space. Take advantage of our complimentary breakfast and free high speed Internet. At the SpringHill Suites by Marriott®, you'll have the space you need to get things done or unwind and just be comfortable. Our stylish and smartly designed suites are 25% larger than a comparably priced hotel room, giving you room to succeed. ... more   less 
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Also Known As:
Provo Springhill Suites By Marriott Hotel Provo
SpringHill Suites Provo Utah

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