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“very friendly and super clean” 4 of 5 stars
Review of Fairfield Inn Provo

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Fairfield Inn Provo
Ranked #8 of 20 Hotels in Provo
Sebastopol, California
Level Contributor
5 reviews
“very friendly and super clean”
4 of 5 stars Reviewed July 3, 2014

While it is an older building, it has been completely updated and the facilities are in keeping with Marriott's higher standards. Good gym, pool and great location. Staff were very helpful and friendly. Good breakfast; in keeping with today's expectations.

Room Tip: double bed rooms are a bit larger
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Maben R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Director of Sales at Fairfield Inn Provo, responded to this review, July 22, 2014
Dear Maben,

Thank you for taking the time to review our hotel! We do appreciate your feedback.

We're glad that everything was to your satisfaction during your recent stay with us.

As you mentioned we have just completed a full renovation of our property.

We have renovated all of our guest rooms, lobby, breakfast area, front desk, indoor pool, indoor spa, boardroom and installed a new state of the art fitness center.

We have a great location across from the Provo Towne Centre Mall offering great shopping, restaurants, and movies for your entertainment. We also partner with many restaurants that offer discounts. 10% at Sizzlers, Village Inn, Arby’s and Wingers Bar & Grill, 15% at Red Robins, 20% off at Gloria’s Little Italy plus other discounts and incentives at other area restaurants and retail stores. We’re right off Interstate I-15 exit 263.

Our free deluxe hot breakfast includes scrambled eggs & sausages, waffles, bagels, pastries, muffins, hot cereal, cold cereal, hot chocolate, juices, fresh fruits, yogurt and boiled eggs.

We have great amenities including a heated indoor pool and spa, LCD flat screen TVs, mobile desks, refrigerators, microwaves, free newspapers and many more!

And wee have a very friendly staff!

We look forward to your next stay with us!

Best regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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149 reviews from our community

Traveler rating
    73
    37
    19
    14
    6
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Albuquerque, New Mexico
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 19, 2014

Just stayed for one night but lots of positives: everything seemed very clean and newly remodeled (lobby, breakfast area, the room). Large corner room upstairs was well equipped with a flat-screen, microwave, mini-fridge, and large desk. Lots of outlets everywhere to charge phones and cameras - huge plus. Beds seemed new and very comfortable. Breakfast choice in the morning was solid and every employee seemed friendly and helpful.

When you add the location, which was right near the freeway, I would absolutely stay here again.

Room Tip: If you want a quieter room, avoid the University Avenue side - I suspect if you tell them at check-i...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Director of Sales at Fairfield Inn Provo, responded to this review, June 23, 2014
Dear Tina,

Thank you for taking the time to write a reveiw on our hotel! We do appreciate your feedback.

We are glad that you enjoyed the new renovation of our lobby, breakfast area and all the new amenities in our guest rooms.

As you mentioned we do have an outstanding hot breakfast and our location is ideal for families and the business traveler.

We look forward to your next stay with us!

Best regards,

Michael Rice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamstown, WV
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 3, 2014

Was pleasantly surprised with our 1 night stay on the way to the Grand Tetons. Warm cookies were available on arrival. Who wouldn't love warm cookies? Check in was easy and efficient. The room was clean, comfy, and equipped with a microwave and refrigerator. The breakfast was delicious with many choices. The only complaint would be that there was only one washer/dryer available and it took 4 attempts before I was able to use it. Definitely worth staying the night! The staff was friendly and very helpful!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dabshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Director of Sales at Fairfield Inn Provo, responded to this review, June 16, 2014
Dear Guest,

Thank you for taking the time to review our hotel! We truly do appreciate your feedback as we are always looking for ways to improve.

We are glad that you were pleasantly surprised and that you enjoyed the nice warm cookies and your guest room. We're also glad that you enjoyed our outstanding breakfast.

We look forward to your next stay with us!

Best regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio Rancho, New Mexico
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 21, 2014 via mobile

From the friendly professional check in by Katie to the extremely clean cheerful room, we enjoyed our stay. Beds were comfortable. Comes with refrigerator and microwave. We were also impressed with the view out our north facing window. Even for a Marriott property, this is above standard in every way. Okay, no biscuits and gravy. But, I would definitely stay here again.

Stayed May 2014, traveled as a couple
Helpful?
Thank PTInstructor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Director of Sales at Fairfield Inn Provo, responded to this review, May 27, 2014
Dear PT Instructor,

Thanks for taking the time to write a review of our hotel!

We work very hard to ensure that our guests feel that this is their home away from home and it appears that we were succesful!

We look forward to your next stay with us!

Best regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, Virginia
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 17, 2014

Stayed here BYU graduation weekend. This is an older property that has been sort of renovated or rebranded. It was clean, but another tired, old hotel.
It's a few miles up the road from campus and across the street from a decent steakhouse that I've eaten at on a previous trip. I bought beer at a gas station across the highway, which is not always an easy thing to do in Utah.
The breakfast was very good. Hot eggs, potatoes and meat along with the usual continental stuff.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank xsiron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Director of Sales at Fairfield Inn Provo, responded to this review, May 19, 2014
Dear Guest,

Thank you for taking the time to post a review of our hotel!

I am glad that you enjoyed our hot breakfast and you found our location to be convenient during your stay.

As you mentioned we have done a complete renovation of our hotel with new top of the line Serta beds, all new furniture and we have renovated the lobby and breakfast area, pool and spa and installed a new state-of-the-art fitness center for our guests convenience.

We look forward to your next stay with us!

Sincerely,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worthington, Oh
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 13, 2014

Clean rooms, great staff, very good breakfast. Also has indoor pool and whirlpool. The beds were comfortable and the hotel also has a small store for incidentals. The location is near Kmart and several other restaurants as well as nearby service stations for refueling. Nice stop just south of Salt Lake City. I would stay here again if I am in the area.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank marada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Director of Sales at Fairfield Inn Provo, responded to this review, May 15, 2014
Dear Guest,

Thank you for writing a review on our hotel! We're glad that you enjoyed your stay with us and that everything was to your satisfaction.

We work very hard to ensure that our guests feel that our hotel is their home away from home!

We look forward to your next stay with us!

Best regards,

Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
391 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 360 helpful votes
5 of 5 stars Reviewed April 23, 2014

Bargain Price for what you get. This place was remodeled, refurbished and redone the first of April, 2014 and it shows it. We had a great spacious room with a comfortable bed... all the whistles and bells (microwave, small fridge, coffee & large flat screen). If there is an area that needs attention it was the so-so breakfast. But that said, this Provo property is highly commended.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fdoamerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Director of Sales at Fairfield Inn Provo, responded to this review, May 1, 2014
Dear Guest,

Thank you for taking the time to review our hotel!

We are pleased that our accommodations met your needs. We strive to make sure that each of our guests feel that our hotel is there home away from home.

We look forward to your next stay with us when you are back in Provo!

Best regards,

Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Provo

Property: Fairfield Inn Provo
Address: 1515 S University Ave, Provo, UT 84601-5962
Location: United States > Utah > Wasatch Range > Provo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Provo
#6 Business Hotel in Provo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Provo 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Located off I-15 for easy access, we are ideal for weddings and family reunions, business groups & athletic teams. Only 5 minutes away from Brigham Young University and Utah Valley University. Seven Peaks year round ice arena and summer water park are only 2 miles away. Want some outdoor fun? Sundance Resort is just a 13 mile drive up Provo Canyon. You'll also enjoy seeing Bridal Veil Falls and the Provo River. Who wants to shop? We're across the street from Provo Towne Centre Mall. We are only 5 miles away from most area athletic events and conferences. Complimentary WiFi high-speed Internet throughout the hotel. Always fresh and clean rooms, exceptionally comfortable beds. We offer daily a complimentary deluxe hot breakfast that includes: freshly brewed coffee, hot waffles, cereals, fresh fruit, and much more. At the Fairfield Inn in Provo, you're our #1 priority. We promise you'll be satisfied or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.™ ... more   less 
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Also Known As:
Fairfield Provo
Provo Fairfield Inn
Fairfield Inn Provo Utah

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