My wife and I had a mostly enjoyable stay at the Fairfield Inn in Provo. The front desk service was excellent. Checking in and out was a pleasure. I also enjoyed the good-sized hot tub and the above-average breakfast. The room was great. My one minor gripe was that one of the lamps wasn't turning on. No big deal.

My wife said the heater made a slight squeaking noise that made it a bit difficult for her to fall asleep. She is a very light sleeper. I wasn't bothered by it. She did enjoy the free breakfast. We both thought the staff member overseeing the breakfast was fantastic. If the price is right, I think we would stay here again if we needed a hotel in Provo.

As I was exiting the freeway on a snowy evening, my car was struck from behind. Needless to say, I was 600+ miles from home and my car had been totaled. I didn't get to the hotel until after 10pm and from the time I walked in the door this staff went out of their way to help me. They offered to feed me dinner from the breakfast bar, a late check out, and to help me in any way they could. The staff took the extra step to drive me to Salt Lake City so I could get a rental car and continue my trip. The care they took in making me feel like I was at home was unbelievable. If I am ever in the area again, they will be my hotel of choice.

We have stayed at this Fairfield Inn several times and have truely found a home away from home. The front desk staff of Katie, Jenna, Rebekah, and Rosa are not only very efficient but are also very warm and welcoming. They are, without a doubt, the best staff we have ever met in all of our travels. We look forward to our next visit and highly recommend this Fairfield.

Pros: Clean, good location, good staff, high quality, great breakfast.
Cons: The only thing was that the King-sized bed had two valleys. You know, the ones from age. That's the ONLY criticism I can think of. I'd definitely visit again. Was a great value.

This is our second stay at the Fairfield, Provo. Over the past few years we've stayed at several different hotels in the area while here on business trips and have finally found the best. The staff is always available and is very courteous and caring. The place is clean and very well maintained. The beds and pillows are as comfortable as a true 5-Star. Even better, they serve real food for breakfast! We will be staying here again on all future biz trips.

I highly recommend Michael and his staff at the Fairfield Inn Provo. We booked a meeting room for a company presentation. The facility was wonderful and the staff top notch! The rooms were nicely appointed and very comfy. Thanks again, Michael!