From the beginning, I realized this was not going to be an easy check in, though it was hard not to have sympathy for the receptionist. The two people in front of me were challenged with the English language. One was not literate, and the other had about a 30% literacy. Once that issue was moved forward, it was my turn. Right out of the box you will hear my biggest problem with the property, because that is when it occurred. I was not given the rate quoted online. I do not believe it all that uncommon to drive all day rather than stop mid afternoon, so I was quite exhausted upon arrival and that was the primary reason I did not turn around and leave immediately. I did book directly through the property's site, though it is not the property itself that handles these reservations, APPARENTLY. The receptionist made it clear that my experience was not uncommon, and well know in my particular situation to occur repeatedly. No excuse for this to go unresolved.
All employees encountered were personable; room was nice, no complaints. For a room of this type, no issues with housekeeping/cleanliness. Upon arrival to my room, I was concerned based on appearance that there would be parties going on late into the night because of people "hanging out" near doorways. BUT, that did not occur, and it was a restful night including a comfortable bed. Internet connection seemed to work fine.
Honestly, the price issue would have impacted my decision, but after the lengthy drive felt I had to roll over and accept it. It just doesn't seem like an honorable business practice.
- Official Description (provided by the hotel):
- Welcome to the National 9 Inn located in Price Utah. Our property is conveniently located in the Heart of Price and is within walking distance to 4 Restaurants. Our property features free fast wi-fi, all rooms have fridges and microwaves, flat screen tvs, comfortable King and Queen beds and all room come with a complimentary breakfast featuring waffles, yogurt, hard boiled eggs, bagels, danishes, cereals etc. We look forward to having you as our guest. ... more less
- Reservation Options:
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- Also Known As:
- National 9 Price Utah