My husband and I stayed at this hotel because he was invited to present at a conference that was being held there. There were some good things, some strange things, some bad things, and one egregious thing about our stay experience.
Good points: friendly and courteous staff (they let us check in really early), convenient location (free Park City bus service stops close by), large room (big enough for 2 queen size beds and then some), comfortable enough beds (better than average for a hotel bed), & low room rates.
Strange points: room appeared unfinished (there was no shower curtain liner; there were discarded ceiling hooks stored in the nightstand; only the top drawer of a 3-drawer dresser functioned properly) & only limited housekeeping service is offered.
Bad points: not enough light in the room (only 3 table lamps for a large room), not enough furniture in the room (no desk or chair even though there was plenty of space for them), the window treatments (wood shutters) were broken; & the elevator broke down twice during our 4-night stay.
Overall, the hotel stay was okay, but for one thing that gives this hotel a "terrible" rating. When I returned to the room after breakfast one morning, I found the deadbolt propping the door open. The room was dark and there was no sign of housekeeping in the hall or adjacent rooms. When I entered the room (by merely pushing the door open), it was clear that housekeeping had serviced the room. I immediately rushed down to the front desk to complain about the open door. The front desk blamed housekeeping for the security breach but did not adequately apologize for the incident or ask me if anything from my room was missing. Needless to say, I did not request further housekeeping services during the remainder of my stay.
I could deal with the good, the strange, and even the bad things about our hotel stay, but the fact that housekeeping left our door open after servicing the room is inexcusable. Furthermore, at any reputable hotel the management would have been effusive in their apologies and have striven to ensure that our valuables were not missing. Not so at Shadow Ridge. We will not be staying there again.
- Official Description (provided by the hotel):
- Stunning views and uncommon affordability make this resort property an ideal destination for couples, friends, families, and of course, larger business groups - home to nearly 4,000 square feet of meeting space between three rooms. Besides Shadow Ridge's exceptional proximity to the ski resort, guests enjoy being close to the galleries, restaurants, boutiques, and nightlife of Park City's Historic Main Street -- just a short half-mile walk or an even shorter half-mile ride via our complimentary on-demand shuttle service. And guests will find no easier access to ski and snowboard rentals than the clothing and rental shop that neighbors the front desk in our newly-remodeled lobby. Moreover, the Park City Municipal Golf Course is just steps away and transforms into a cross country skier's dream in winter, winding through rolling low hills and snow-tipped old growth trees. Choose from a variety of accommodations, including everything from smaller hotel rooms with cozy private balconies to spacious 1- and 2-bedroom condos complete with full kitchens, warm fireplaces, and comfortable dining areas. ... more less
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- Also Known As:
- Shadow Ridge Hotel Park City
- Shadow Ridge Park City
- Shadow Ridge Resort Hotel Park City, Utah