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“THE PEAKS HOTEL, like family only better and quieter!”

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Park City Peaks Hotel
Ranked #24 of 60 Hotels in Park City
San Antonio, Texas, United States
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“THE PEAKS HOTEL, like family only better and quieter!”
Reviewed March 22, 2013

From the friendly welcome by the staff to the welcome party for our group, the Peaks Hotel was like a big family. We were informed of all the amenities while the efficient staff delivered all our bags the rooms before we even got upstairs. The rooms were spacious with two queen sized beds, lots of fluffy linens, and plenty of extras in the bathroom.
The pool and hot tubs were welcome places after skiing all day, as was the third floor bar and happy hour! Again, the staff could not have been nicer or more helpful.
Directions were given over and over again about the bus, the resturants, where to ski, etc. And then there was the "cookie man with cookies and hot chocolate" who wandered the halls waiting to be found about "tea time"....a great adventure for the kids every afternoon.
All in all, I have no criticism and all praise for the price, value and family feel of The Peaks.

Room Tip: Let the staff suggest a room!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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643 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (89)
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English first
Los Angeles, California
Level 4 Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 20, 2013

This hotel did not offer any type of customer service. Tried to print a boarding pass and the computer was not working. The restaurant got my order wrong. I gave them a second chance and ordered room service.They burned my burger! How do you mess up a burger?
The carpets needs to be replaced and the windows need to be unlocked. it smells like a hobo peed in all the rooms. Maybe it is the melting water from the ski club croud. Dont use this hotel unless you have no sense of smell and all you want is a cheap place to crash after you ski all day.

  • Stayed February 2013, traveled on business
    • Value
    • Location
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Helpful?
1 Thank FERNANDO T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pcpeaks, General Manager at Park City Peaks Hotel, responded to this review, April 2, 2013
I’m sorry your experience at the hotel did not meet your expectations. My desire would be that guests who have concerns would bring them forward so that we could have had an opportunity to address them. Thank you for your comments, I have forwarded them to each department head.
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Travelers are raving about these Park City hotels

San Antonio, Texas, United States
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 19, 2013

We recently stayed at The Peaks Hotel with our ski club for our Spring break trip. As the Trip Leader, I was initially concerned the hotel may not meet the expectations of our pickier members, since it is "comfortable" but not "elegant". But everyone was extremely pleased with the hotel. They have wonderful beds, a fabulous breakfast buffet, good sports bar and restaurant on premise, and above all-- excellent, caring, attentive service from exceptionally nice people. Our members loved the pool and hot tub after skiing. The "cookie man" is a very nice touch. The location is close to Park City, Deer Valley and The Canyons. When we left, everyone asked if we could go back again next year.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marion D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pcpeaks, General Manager at Park City Peaks Hotel, responded to this review, April 2, 2013
Thank you so much for your kind comments about the Peaks. We would love to host your ski club again. I am so blessed to have long time, caring employees who really want to make our guests feel at home. And I couldn’t agree with you more about the beds. When we shopped for new mattresses for the hotel I liked them so much, I bought one for my home. Thank you again for staying with us.
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UK
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 18, 2013

Board is on a B and B basis and you are briefed that each morning it is a buffet breakfast, but a waiter will bring you coffee. OK breakfast but waiter should be Tipped each day!
Dinner is from a simple Menu, but good and well priced. Bar is a pleasant place.
Rooms are good - comfortable King bed nice bathroom, all you need for skiing

Room Tip: Lower room numbers are away from the Bar and lifts
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mooes747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood, Alabama
Level 5 Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 25, 2013

It's the little things that count. Park City Peaks is not a four star hotel. It is a good value hotel in the middle of a reasonably expensive market. But it is the little things that make this hotel stand out.
The last time I was at Park City Peaks I learned about the all you can eat breakfast and the daily room delivered hot chocolate and cookies. Those are good enough perks, what really got my attention this time, though was their willingness to accommodate their guests AFTER check out.
We checked out of our room on Sunday, our intention was to ski all day, then catch a late flight home. The staff at Park City Peaks not only was willing to store our luggage for the day, they gave us access to a shower and changing facilities after a long cold day on the mountain.

It is the little things that matter, and I can afford to stay at much more expensive lodgings. However, the Park City Peaks is full of little things that matter most, and will keep me coming back.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NattoMatto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pcpeaks, General Manager at Park City Peaks Hotel, responded to this review, February 28, 2013
Thank you for staying with us again and for taking the time to tell about your experience on Tripadvisor. I really appreciate your nice comments and I will share them with the staff. I am truly blessed with a terrific group of caring employees. Thanks again for your post and we look forward to your next visit to Park City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 14, 2013

This property is a great value. We stayed mid-week in a suite with heart-shaped jacuzzi tub (Rm . 302) for four nights. The room was spacious, clean, VERY quiet, and had a southern view, albeit over the parking lot, with views of PCMR and Deer Valley in the distance. My only comment card complaint was the "water saver" shower head which was mounted a bit high for a 5' 4" woman leaving all but a mist to hit me for the rinse cyle!

Front desk staff processed check in/check out without incident. Adjacent store housed ski check, cold beverages, snacks, etc. Indoor/outdoor pool and hot tub were a nice treat after a long day on the slopes.There is laundry facility on the 2nd floor, although we did not use it but a plus for those having a longer stay. The complimentary breakfast buffet offered something for everyone (cold/hot cereal, yogurt, bananas, oranges, fruit salad, apples, toast and bagels, peanut butter, eggs, bacon, sausage, French toast or pancakes) or made to order eggs. If you left hungry it was your own fault.

The blue bus line stops right out in front of the hotel--by 8:01 a.m. you are on your way to PCMR and its adjacent properties, town, and then Deer Valley. By 8:45 a.m. we were in the lift line at Deer Valley.

We did not use the restaurant in the evening, although we received a coupon for 15% discount on a dinner, so I cannot comment on the evening menu.

The hotel is also in short walking distance to The Market (grocery store), for provisions you may like to have in your room's refrigerator, and the liquor store--although cold wine and beer are available in the hotel's store, as well, if you're too tired to walk!! And don't miss the Cookie Man's visit in the late afternoon (5-6 o'clock)!!

If you want trendy, glitzy accommodations, this is not your place. We were happy with our choice ad would stay here again and recommend it.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pcpeaks, General Manager at Park City Peaks Hotel, responded to this review, February 28, 2013
Thank you for taking the time to write a thorough review about your stay at the Peaks. We are happy that you found the property to be a great value. We appreciate your kind words about the property amenities. It is our hope that each guest has a comfortable and pleasant experience when staying with us. Thank you for recommending us and we would love to host you again on your next visit to Park City.
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Bedfordshire
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 13, 2013

We stayed 2 weeks at the Park City Peaks in late January. If you are going skiing look no further, the free buses stop outside and are very regular, so there is no need for a rental car. Our room was kept clean and warm with tea/coffee facilities and a fridge. The staff were very accommodating helping with various requests over our 2 week stay.
Breakfast is a help yourself buffet with everything you would expect from sausage and bacon to cereal, fresh fruit and yogurts.
The pool and hot tub area were always clean and tidy, and the Sports Bar was very handy for drinks and bar food if you don't want to go into town, or make the 10 min walk to the Supermarket area with various options to eat near there.
In summary this is an excellent value Hotel which is ideal for skiers. Two small requests, a heated boot room would be a good addition and some on site ski tuning would be appreciated.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillyBedfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pcpeaks, General Manager at Park City Peaks Hotel, responded to this review, February 28, 2013
Thank you for staying with us and for your kind tripadvisor post. We are glad that you found our property to be ideal for skiers. We definitely strive to be a property skiers/boarders would enjoy. Thank you also for your suggestions. I appreciate hearing about ideas that will enhance our guests experience and I will look into these possible additions. Thank you again and we look forward to having you visit us again in the future.
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Additional Information about Park City Peaks Hotel

Property: Park City Peaks Hotel
Address: 2346 Park Avenue, Park City, UT 84060 (Formerly Radisson Inn Park City)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 60 Hotels in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park City Peaks Hotel 3*
Number of rooms: 127
Official Description (provided by the hotel):
Park City Peaks Hotel is the ideal basecamp for travelers seeking a classic Park City and Wasatch Mountain experience. Sparkling new facilities create a modern vintage feel. The lobby is highlighted by its majestic floor to ceiling fireplace. For your convenience and enjoyment, we have also added Mercato marketplace, Christy Ski and Sports, and Versante Hearth + Bar with its open hearth pizza oven. Stay active with a new world-class fitness room, swim through indoor/outdoor pool and hot tubs, dry sauna, and steam room. Our Park Avenue location is minutes from Park City Mountain Resort, Deer Valley Resort, and Park City’s Main Street district via complimentary town shuttle. ... more   less 
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Also Known As:
Park City Peaks Hotel Utah

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