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“Great staff and rooms. Needs better mgt.” 4 of 5 bubbles
Review of Main & SKY

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Main & SKY
Ranked #22 of 60 Hotels in Park City
Certificate of Excellence
GreenLeadersGold level
New York, NY
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great staff and rooms. Needs better mgt.”
4 of 5 bubbles Reviewed January 2, 2014 via mobile

I love the Sky Lodge and am only writing certain negatives so that it improves. Most importantly, the rooms are utterly fabulous and the staff is superb. In particular, the shuttle drivers and valets could not be better. We skied at all three resorts and as soon as we called, a driver was on his way to bring us back. The restaurant has a great breakfast, although we usually cooked in our room. The kitchen in the 3BR's is excellent. Location is the best in Park City. My only gripe is room cleaning scheduling. If you ski all day and are out of the room from 8.30 to almost 5, you expect to come back to a clean room. Of course, you want to nap, shower, hot tub hang out by the fire place. I had two rooms and only once out of four times was a room clean when we came back. When I asked about it, the manager said he agreed with me but the hotel was full and they did not have enough staff. This should be an easy fix.

Stayed December 2013, traveled with family
Helpful?
6 Thank Tuscany7a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Main & SKY, responded to this review, January 19, 2014
Thank you for taking the time to review our hotel. Our team appreciates your kind words about their performance. I do apologize about the tardiness of our housekeeping staff and it is an issue we are addressing. And, your feedback is very helpful... We look forward to your next visit!

Jim Mikula
GM
The Sky Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Oklahoma City, Oklahoma
1 review
5 of 5 bubbles Reviewed January 1, 2014

We returned today from 5 nights at the Sky Lodge. We had a three bedroom suite which was clean, nice and comfortable. The location can't be beat. Short walk to ski lift and right in the middle of restaurants and shops. We opted to not rent a car and did not need one. They will take you where you want to go and will pick you up on return. The front desk was great for us. They handled our ski return, airline boarding passes and anything else we asked for. We only had room service once but it was prompt and good. The maid crew was good. For some reason did not come New Years Eve day but we were leaving the next morning so did not call on it. The Tavern bar downstairs was good. The Sky Bar is no longer open. We did not try their restaurant Table One and it never seemed busy. I find this odd because all restaurants on main we're packed. We simply wanted to get out for meals. We first came here in the summer and were pleased then also. In other reviews people praised manager Michael, he was there in the summer and was great as advertised. He must have moved on but again we dealt withe front desk and manager and they were all great.

Stayed December 2013, traveled with family
Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Main & SKY, responded to this review, January 19, 2014
Thank you for taking the time to review our hotel. I recently started here as GM of The Sky Lodge and we are assembling a new team. Your feedback is very helpful to us on our path of constant improvement. That being said, I do apologize for the lack of service you experienced at our hotel. If your travels bring you back to Park City I hope you will give us a chance to earn your trust in our ability to provide a stellar service experience. To this end, please contact me directly so that I can personally handle your reservations.

Kind regards,
Jim Mikula
GM
The Sky Lodge
JMikula@theskylodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California, Usa
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed December 6, 2013

We stayed at the Sky Lodge last year and had a wonderful experience - it's a convenient location and a beautiful property - which prompted our return.
What a debacle!

The girl at the front desk, was uninformed and unhelpful! (multiple times)
We had made spa reservations in October for an early December visit - when we went to the spa upon our arrival, (because the girl at the front desk wouldn't make a phone call) we had to find a worker, who was able to see the reservations from October, who apologized and said she would have someone get back to us, NO ONE ever did.

The girl at the front desk reluctantly took our room service breakfast order (after suggesting that we phone at 6:30am) which was jacked up. How do you mess up oatmeal?
On the upside, when I phoned room service, they immediately corrected the problem.

The valet was wonderful and on top of things...(apparently, the only one who was)

We stayed last year during major construction renovation, and had a better experience.

At the price you're paying, customer service should be a top priority!

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Celeste G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 20, 2013

Have you ever seen a bathtub be filled with water coming from a faucet in the ceiling? I hadn't either and I loved it. This place was super clean and super friendly. I really didn't need to leave the hotel during my trip to Park City. It was classy, chic, modern, practical. Everything I would want, plus more, in a hotel room. We stayed in a suite with 3 separate rooms and enjoyed the bar, hot tub, and pool table. The service was perfect.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fountain Hills, Arizona
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 19, 2013 via mobile

My wife and I chose this hotel due to its convenient location at the foot of Main Street and upscale suite feel. The 1 bedroom suite was very nice with a very sizable living and dining room, all appliances (not that we used them!), cool bathtub with water filling it from ceiling, Bose sound system for TV and music, etc. Our balcony faced Main Street so while the 2 person, private hot tub was very functional, we had to cover up while getting in and out. Also, there is a lot of bus traffic on Main Street during the day - while the rooms are pretty well insulated, it isn't quiet. Also, there is a bar at the foot of Main that produced some yelling noise that died down around Saturday midnight. This is the downside of a centrally located downtown hotel - you have access to the action, even when you may not want it. We stayed during shoulder season so you can imagine the pace of action during ski season! Breakfast room service was good. We would stay here again.

Stayed November 2013, traveled as a couple
Helpful?
Thank everydayisholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Forest, California
Level Contributor
268 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed August 18, 2013

If you are staying here, you are in for a treat. These condos are very modern and beautifully appointed in every aspect. Our own personal jacuzzi on the porch outside tipped the scale. The evening staff was very friendly and helpful. The location being in the middle of the city and where everything is happening is fantastic. Great restaurants and shops. The only negative would be the window coverings which provide limited privacy and allow a lot of light into the room in the early morning. Otherwise, we were spoiled.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roswell, Georgia, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

Enjoyed an amazing week here with a couple of families. We never expected such professional, prompt and most importantly "happy" service. Everyone on staff wanted to please and DID!!! GM Michael consistently provided us with outstanding recommendations for restaurants, hot air ballooning, concerts and more! The shuttle service provided inside of Park City/Deer Park was truly awesome. Our children (13-18yrs) adored Juan...coolest guy ever in their opinion!!! Location, Location, location!!! Well, we had it enormously...not much else to say. We came on an invite from friends and knew little about what we would experience. Our experience would bring us back again and again!!!

Room Tip: We stayed in 207/307. This is one condo unit (downstairs and upstairs). It was fabulous. Completely...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CB0247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Main & SKY

Property: Main & SKY
Address: 201 Heber Avenue, Park City, UT 84060 (Formerly The Sky Lodge)
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Park City
#9 Spa Hotel in Park City
#9 Luxury Hotel in Park City
#11 Family Hotel in Park City
#14 Romantic Hotel in Park City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Main & SKY 4.5*
Number of rooms: 33
Official Description (provided by the hotel):
Today, in the heart of Park City, tucked amongst the lingering history of Main Street's remaining legends-those of fortunes won and lost, of wild fires, rebirth and rebuilding, of movie stars and bar brawls-you'll find Main & SKY, a modern, 33-suite landmark that blends the luxury lifestyle and intimacy of a chic, private home with the amenities of a world-class destination hotel. ... more   less 
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Also Known As:
The Sky Hotel Park City
Sky Hotel Park City
Main & SKY Park City, Utah

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