We rented a condo at Ridge Point #107 over the New Year's holiday week. The unit was nice, well appointed and clean. But ResortQuest lacked the ability to provide the touch that makes a nice trip. The gals at the check-in didn't know much -- poor directions to get to the unit, no clue as to how we walk to the slopes (this was a walk to slope through woods, "short walk" unit) and little information about anything to do with condo. We are used to renting nice homes and condos where there is a book about the place providing details about the unit (where is the garage, how often does cleaning service come, how to get to slopes, favorite restaurants...). This unit had nothing and it was frustrating to get any information from ResortQuest. They promised multiple times to have someone drop something off, but there was very little assistance and a lot of frustration on our part. For the price, they could do a much better job.
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