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“Employees are dedicated to service” 5 of 5 stars
Review of Newpark Resort & Hotel

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Newpark Resort & Hotel
3.5 of 5 Hotel   |   1476 Newpark Blvd, Park City, UT 84098   |  
Hotel amenities
Ranked #12 of 60 Hotels in Park City
Certificate of Excellence
GreenLeadersSilver level
1 review
“Employees are dedicated to service”
5 of 5 stars Reviewed August 22, 2013

I did not have the opportunity to stay at this beautiful hotel but I did have the pleasure of conversing with Rev, the front desk receptionist. Though I was not staying as a guest, Rev was extremely accommodating and sought to help my departure plans from Park City to go as smoothly as possible. It is this kind of commitment that epitomizes what every service-based industry should seek in it's employees—concern not only for the customer, but for people.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank joehoffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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552 reviews from our community

Traveler rating
    360
    121
    41
    21
    9
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167
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed August 20, 2013

We had an amazing four night stay at the new park town homes. It was very clean & quiet with beautiful views of the mountains. Accommodations were cute & cozy. Kitchen was easy to cook in. Will stay there again. We loved it.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Candilasvegas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesquite, Nevada
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed August 19, 2013

Once again, the room was very clean and the staff was very helpful. However, the room to which we were assigned was beginning to show some wear. The rugs were frayed thus distracting from the room. We were in the first building so it may have been a little older than the one we stayed in previously. It is still a very good bargain, close to everything, and in all honesty, yes we will stay here, again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank joanf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park City, UT
1 review
5 of 5 stars Reviewed August 18, 2013

I had just relocated to Park City and wasn't able to get into my permanent place so booked three nights at the Newpark Resort & Hotel based on a recommendation by a friend. It was lovely!! The room was very clean, had an amazingly comfortable which I was grateful for after several days of driving ... and a gorgeous bathroom. It was very convenient to shops and restaurants. The only minor drawback with my room was the lack of a view from the window -- I looked into a maintenance space.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Terri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed August 13, 2013 via mobile

I have NEVER stayed at a hotel where my hotel room wasn't ready at check in. The staff was unbelievably rude and to be honest the rooms weren't that great. The only positive for us was the hot tub on the deck. I will not be staying here again.

  • Stayed August 2013
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Ditzgrl02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chriseggs, General Manager at Newpark Resort & Hotel, responded to this review, August 14, 2013
Dear Ditzgrl02,

I am sorry to hear about your check-in experience. Our check-in time is 4:00 pm and we rarely fail to meet this deadline. Whenever possible we accommodate early check-ins requests, especially those that are expressed in advance. I will reach out to get more details and explore a failure, if any, to meet our commitment.

Regards,

Chris Eggleton | General Manager | chris@newparkresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redondo Beach, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

The Hotel was so convenient to restaurants and shops that you could walk within minutes. We had a two bedroom suite and the price was very reasonable for two seperate bedrooms, two very nice bathrooms, two fireplaces and a large living and kitchen area. It was very clean and cozy too. It was really amazing to have such a wonderful view of mountains as we drank our coffee in the morning outside on the patio. I would highly recommend it especially for larger parties you can't beat the price. We had a blast and plan on going next year.

Room Tip: We stayed in the Hotel portion while some other friends stayed in the condo's. Some of the cond...
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Janelise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 12, 2013

Just wanted to share that this place was pretty nice. It was a nice stay. The only real issue we had was at check out. When we got down to the desk there was no one there. We waited as we figured they had other things to do. A guy came in from one of the doors and told us the guy at the counter had to run and do something it would be a moment. No worries. Then the guy who told us this proceeded to tell us that he was kicked off of the bus last night and needed a ride wherever we were going. We were kinda shocked that this hapened in the lobby of the hotel as we were waiting to check out. I think it is admirable if the hotel provided coffee for this gentleman and stuff like that, but do not feel that i should be approached in the hotel lobby by someone trying to hitch a ride. Other than that the stay at the hotel was wonderful.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chriseggs, General Manager at Newpark Resort & Hotel, responded to this review, August 14, 2013
Dear James F:

Thanks for the mostly positive feedback. I am sorry that the encounter with the gentleman made you feel uncomfortable. The safety and well-being of our guests is paramount. With this circumstance, the gentleman missed a connection with Greyhound on his way to Denver (Greyhound connection bus stop is in the area). With little options, my staff did offer him a cup of tea and permitted him to wait indoors away from the elements until the next bus connection arrived. I will review your experience with the management team to ensure that in the future, we continue to show compassion and help others in times of need without disrupting the experience and satisfaction of our guests.

Regards,

Chris Eggleton | General Manager | chris@newparkresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Newpark Resort & Hotel

Property: Newpark Resort & Hotel
Address: 1476 Newpark Blvd, Park City, UT 84098
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Park City
#4 Best Value Hotel in Park City
#15 Romantic Hotel in Park City
#15 Business Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Newpark Resort & Hotel 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Newpark Hotel Park City
Newpark Resort & Hotel Park City, Utah

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