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“Great place but needs to learn about skiers needs.”

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Sunrise Lodge by Hilton Grand Vacations
Ranked #4 of 60 Hotels in Park City
Certificate of Excellence
salem, oregon
2 reviews
“Great place but needs to learn about skiers needs.”
Reviewed January 3, 2013

Great facilities and friendly staff. Walking distance to lifts and away from business of Main Street Park City. Our suite was beautiful but still getting kinks worked out because it is newly opened.
The only problem is the staff was unaware of needs of skiers on vacation---and this is a ski resort. No place to take off boots at ski corral/valet area---staff suggested we walk from room, take elevator and down several long hallways in our ski boots in order to get to ski corral. Evidently they have no idea how difficult walking in ski boots can be. Could not buy tickets at front desk and no discounts on tickets were given, even when paying for very expensive room. They need to go look at Stein Eriksen's Lodge to see how to cater to skiers.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeffka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at Sunrise Lodge by Hilton Grand Vacations, responded to this review, January 22, 2013
Thank you for your feedback and I’m sorry we did a poor job of explaining our amenities during your stay. We actually do have on-site lift ticket sales and several options for ski valet service. I apologize this was not more thoroughly explained. We appreciate your feedback and will use it to make improvements. Thanks.

J. Rafe Sykes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Arcadia, California
Level 6 Contributor
182 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed December 31, 2012 via mobile

Beautiful accommodations with easy access to the Canyons ski lifts, a bit further from Deer Valley And Park City. Staff were extremely helpful and polite! Transportation (shuttle) needs improvement. Definitely a great family vacation destination!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank Traveler29105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 28, 2012 via mobile

This is an amazing Resort, the rooms a huge, plenty of space, nice decor, there's not a bad view. Is worth every penny. Will definately come back. This Resort is only been open for a week. Is close and centrally located where all the ski action happens. I stayed in many nice resort and this one gets a high five for Park City.

  • Stayed November 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RodFeurtado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunrise Lodge by Hilton Grand Vacations

Property: Sunrise Lodge by Hilton Grand Vacations
Address: 2307 W High Mountain Rd, Park City, UT 84098-6698 (Formerly Sunrise Lodge, a Hilton Grand Vacations Club)
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Park City
#9 Family Hotel in Park City
#12 Romantic Hotel in Park City
#20 Business Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sunrise Lodge by Hilton Grand Vacations 3*
Number of rooms: 154
Official Description (provided by the hotel):
Enjoy an unforgettable vacation at Sunrise Lodge by Hilton Grand Vacations. Nestled in the mountainside village of the Canyons Resort, the resort offers a year-round destination for skiing, hiking, exploring and relaxation. Surrounded by the Wasatch Mountain range next to the Sunrise Lift, we are just minutes from Park City Mountain Resort and Deer Valley Resort. Rooms range from studios with sofa sleepers up to four bedroom suites with all the comforts of home. ... more   less 
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Also Known As:
Sunrise Lodge By Hilton Grand Vacations Park City, Utah

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