This was meant to be a dream holiday after a traumatic year which had seen my 43 year old husband undergo open heart surgery. We researched the hotel on tripadvisor and were foolishly taken in by the glowing reports. It was only when we returned we realised we should have taken more note of the bad reports relating to bills, monies taken off credit cards and comments relating to the general manager that I realised it was a huge mistake to stay there.
The long and short is that we were accused and charged for damage to the hotel room which I swear to God we did not do. As we had arived home and were notified by email there was little we could do excpet protest our innocence to no avail. Email explanations from the general manager were inconsistent and contradictory.
I wish we had taken note or the poor reviews and advise you to do the same.
This ruined our holiday and caused great distress, so much so that it has put me off returning to the USA for future holidays.
Regarding the hotel, the rooms in the cottages were overstuffed with furniture and unecessary items. The beds were adorned with too many pillows and cushions and because there was only a small space around the bed there was nowhere to put them.
Breakfast was plentiful and fine. the restaurant in the evening was overpriced.
- Official Description (provided by the hotel):
- All suite ski, golf and spa resort. Located at the base of Park City Mountain ski resort directly on the 18 kilometer Nordic ski course within the heart of Park City. Other amenities: Ruth's Chris Steak House for fine dining, ski rental, outdoor heated pool and hot tub, Room Service, complimentary Starbucks coffee service in the lobby daily. AAA Four Diamond rating. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Orbitz, Hotels.com, Travelocity and Hotwire so you can book your Hotel Park City, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Park City, Autograph Collection Utah