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“A romantic getaway with a delicious on site restaurant” 4 of 5 bubbles
Review of The Chateaux Deer Valley

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The Chateaux Deer Valley
Ranked #4 of 60 Hotels in Park City
Certificate of Excellence
Ogden, Utah
2 reviews
“A romantic getaway with a delicious on site restaurant”
4 of 5 bubbles Reviewed October 10, 2013

I surprised my wife by taking her to this hotel for her birthday and we were both quite pleased. Our room was spacious (king suite) and clean, as was the hotel in general. The staff was very courteous and professional. We really enjoyed being able to open our room windows at night to let the crisp mountain air in. We also found the on site restaurant (Cena) to be top notch. We purchased a package which entitled us to both a room and dinner for two at Cena and found this to be a very good value. The food was excellent and there were enough choices on the menu that there should be something for just about everyone.

I did find it a bit confusing as to where to park our car upon arrival. There's an outside lot directly across the street from the hotel, and there's an underground garage beneath the hotel where there is complimentary parking. We ended up parking in the underground garage.

I also felt that the furniture in our room was just a bit dated. The LCD TV felt quite small (I believe it was 27-32") considering how large the room was.

Overall though, I was very happy with our stay and would be glad to recommend this hotel to my family and friends.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • Portuguese first
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English first
Atlanta, GA
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

The Chateaux is nestled in the Deer Valley resort and the views of the slopes during late Summer/early Fall are beautiful. We were initially presented with a bedroom with a king-sized bed, as per our reservation....it was a very small room. We called the front desk and Alex cheerfully offered to show us the studio next door. The studio was very well appointed, large and nicely furnished so we were thrilled to make the change.

Getting around town at night was extremely convenient with the hotel shuttle for both drop off into Park City and pickup back to the hotel. Gregg was our driver on both nights and was informative and very pleasant to chat with.

We would return in a heartbeat thanks to the outstanding service from everyone we came in contact with at The Chateaux.

Room Tip: If you are able, get a studio with balcony on the 4th (top floor) of the main building. You may hav...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RLS_ATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida, United States
Level Contributor
92 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

This property has rooms that are owned by people, and rented through a "hotel" so there may be some variation in the rooms, I don't know. I stayed here on business as the overflow property since the Montage and Stein Erikson were full. The Stein felt like a true ski lodge. The Montage was beautiful but felt like a hotel. This, however, was really homey and felt like a condo/lodge property. I had a basic King room - fireplace, kitchenette in the bath. It was simple, nice, and cozy. Underground parking here. Sad little gym but otherwise, just fine.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
near S Lake Tahoe
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

Pro's: OMG, where to begin. Well manicured grounds. Easy, beautiful checkin. And the atmosphere; so elegant. And the room! Like staying at a small castle with full benefits; the tub is actually a spa tub. Everything very clean and comfortable. We were very, very happy.
Con's: None really; the entrance to parking is a bit tricky if you've never been here before; sort of an under ground parking area. Also, our GPS didn't bring us straight to the hotel. But nothing can be done about that.
I'm so glad we stopped on our way home, just to see what Park City was all about. We'll be sure to return here. And P.S., the restaurant, CENA , is part of the hotel and I had the best cocktail and most wonderful meal; oh, and great staff!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hivanessa28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heber City, Utah
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

This is a fantastic property with a lot of nice luxury touches. First, you are greeted in the lobby by Paul who is charming and professional. Offering to call elevators and direct us to our conference facilities. He was a constant fixture of ours stay, able to direct us to restroom, vending machines etc.

Then, at the front desk, Shawna was helpful, friendly and professional. She was able to secure us a spectacular room that wasn't quite ready as we arrived before check in time! Alex also helped us with our room keys and directions to our room.

The room, was filled with luxury touches. We were there for a conference so It was me and a colleagues in a room with 2 Queens. We were a little giddy, when we saw the jetted tub (which I thoroughly enjoyed) The room had a gas fireplace, HD TV with a DVD player, huge bathroom with his and hers sinks, a heated towel rack, a small fridge,microwave and even a toaster.

There were robes in the room which we were told we could wear to the Hot Tub and Pool. It is a bit of a walk to the pool area, and we went just to test the waters with our toes but were impressed on how warm the pool was! The hot tub was also tempting and large. The outdoor natural gas fire pit, was something I want to put in my house, and the fountain is just a fun touch.

The food for our 2 day conference was unimpressive. Breakfasts were muffins, yogurt, juice and fruit. Lunches were soups (which was luke warm when I ate it), cold sandwiches and salads. The dinner banquet which we paid (a lot) extra for was just okay. The chicken Parmesan was on the cold side. I know it is because our conference was on a tight budget but I still expected it little a more of a fine dining experience considering the property we were at!

The only complaint we had was our door lock! It took the strength of two grown women to open after we inserted the key. There is something wrong with the locking system, when we push the handle down we had to really REALLY push the door. It was comical so we laughed it off. It was so minor we just dealt with it!

Can't wait to come back next year to our conference which is scheduled here and hopefully we can stay overnight again!!

Over all the experience was luxury and quality!

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adraval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

We recently got married at Deer valley at the Silver lake Lodge. We needed a place to stay after the wedding and we needed a nearby hotel for our out of town guests. I contacted the General Manager of the Chateaux and that same day, he had the Reservations Manager call me and set something up. They gave us a really good deal on our room for the night and set up a block of rooms for our guests that were at a very good price as well. We wanted to give our guests an option of a nice nearby hotel such as the Chateaux or a budget hotel down in town. Everybody took the Chateaux option because the rate was only a few more $ than the budget hotel.

The bridal party had a suite and the service from housekeeping to maintenance was perfect. No issue went unaddressed and everybody was so friendly on the phone. As far as the Bride/Groom, they upgraded us to the nicest room in the property!! Wow... that really made the night. They gave us a late check out and helped us get reservations at the famous Stein Erickson Sunday brunch! I also wanted to recognize Dax and Jacki from the front desk who were very knowledgeable and who both went out of their way to give us 5 star service. I have been to the Chateaux before and I will continue to come stay here and refer it to all of my family, friends and business associates!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ExclusivePC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

My husband and I just spent two wonderful nights in the Chateaux Deer Valley, Park City, Utah, celebrating our 40th anniversary. When we arrived, we had a very pleasant and warm greeting by Jacqui and Alex, and other staff members. I must admit I was a little nervous when I booked our stay at the Chateaux, but I cannot say enough good about the staff. They made us feel at home from the minute we walked through the door, and until our departure. They were amazing and extremely helpful, and didn’t seem to mind our endless questions. We were given a beautiful one bedroom corner suite with a wall of windows in the dining area. Our suite had some rustic furnishings which added to the charm of the suite. The fireplaces in both the living room and bedroom added to the warm atmosphere. The master bath was roomy and featured a jetted tub with shower, wonderful oversized towels, lighted magnifying makeup mirror, and toiletries. There was also a second smaller bath with a shower that we used since it would have been difficult to get in and out of the jetted tub to take a shower. There was also a fully stocked kitchen with a microwave and coffee maker. The living room and bedroom each had large flat screen TV's with lots of channels. The Chateaux is in a perfect location just above Park City, Utah. The property was immaculate and very well maintained, and the amenities were outstanding.

Room Tip: Our corner suite was very large and sunny. I would recommend this property to anyone who enjoys ca...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FrancesN27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Chateaux Deer Valley

Property: The Chateaux Deer Valley
Address: 7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Park City
#4 Luxury Hotel in Park City
#4 Business Hotel in Park City
#6 Romantic Hotel in Park City
#6 Family Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Chateaux Deer Valley 4*
Number of rooms: 142
Official Description (provided by the hotel):
The Chateaux Deer Valley's elegant Deer Valley hotel and condos are located in the heart of Deer Valley Resort's mid-mountain Silver Lake Village. The Chateaux offers quality amenities, as well as a variety of finely appointed and spacious room types including hotel rooms, studios, and multi-bedroom suites. Simply walk out the door of The Chateaux and you are just a few steps away from the beautiful slopes of Deer Valley Resort, with three mid-mountain chair lifts and all the resort services at Silver Lake Lodge. Or take a short complimentary shuttle ride to Park City's Historic Main Street. ... more   less 
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Also Known As:
The Chateaux At Silver Lake Hotel Park City
The Chateaux Deer Valley Park City, Utah

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