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Park City Marriott
Ranked #14 of 60 Hotels in Park City
Certificate of Excellence
Reviewed March 15, 2014

I stayed here for a week and came away very happy. The hotel is older, but it has been well maintained. It is clean, updated, has comfortable beds, fluffy pillows, crisp sheets and good towels. The staff is friendly and they go above and beyond to make your visit a good one. Parking is above/below ground and is free. The indoor pool area is large and has plenty of chairs. There is a Starbucks and a ski rental place in the lobby. Hot cider and cookies are complimentary in the afternoons. There is a concierge lounge...it's small, but offers drinks and snacks and is staffed appropriately. My room was larger than expected, so for 3 people and a rollaway there was plenty of room. Overall, I enjoyed this property and would stay here again.

Stayed: March 2014, traveled with family
Thank Trixter2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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308 - 314 of 812 reviews

Reviewed March 15, 2014

Proximity to Deer Valley/Park City was perfect, free shuttle to both resorts and downtown, Staff at hotel could not have been nicer-The General Manager was very engaging, greeted skiers at the end of the day in the lobby with cookies, spiced ciders and a friendly smile. All in all a great Marriott Property and would definitely return next year for ski season.

  • Stayed: March 2014, traveled as a couple
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Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2014

We recently chose the Marriott Park City for our first ski trip to Utah. We were very favorably impressed from the moment we arrived. The valet and concierge were friendly and helpful. The room was clean and comfortable and quiet. The free shuttle was awesome with the most friendly drivers. We took the shuttle frequently to Deer Valley and Park City ski resorts and again every evening to Main street and all the shops and restaurants. The hotel manager was the most visible and attentive manager I have ever met. He personally served hot cider and cookies in the hotel lobby. We stayed in the hotel our last night to get packed and had a very quality meal in the hotel restaurant. We look forward to returning to the Park City Marriott.
JJ

Room Tip: We stayed on the 3rd floor and were very happy with our room and location.
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  • Stayed: February 2014, traveled as a couple
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1  Thank Joseph J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2014

Every afternoon this hotel offers complimentary cookies and spiced rum (or hot cider). You can drink it by the fire in the gorgeous lobby, maybe reading one of the many books there. Or you can just sit and enjoy time with family. The space is really gorgeous and cozy and I found the experience quite enjoyable. The other great thing about the hotel was the shuttle-- it takes you to and from the mountains to ski, and in the evenings in and out of town. Even though we rented a car it was so hard to find parking that the shuttle was really worthwhile in the evenings. Service was very friendly and efficient. The pool area and hot tub are great. Only downside is the rooms themselves-- a bit long in the tooth. My brother's closet smelled like death. My room had a new rug that was kind of smelly. The pool view rooms smell like, guess what, a pool. And I wish they had better toiletries. Otherwise it was a great experience and I would stay again.

  • Stayed: February 2014, traveled with friends
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1  Thank lpo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2014

When our Tahoe ski trip felt through due to lack of snow, we tried to get an ski-in-ski-out lodging at Park City for a reasonable price but ended up with the Marriott in town instead. However it turned out to be better than expected since the hotel provided free shuttle to both Park City and Deer Valley plus downtown at certain hours. The hotel was staffed mainly by young and attractive Argentinians and the service was great and friendly. The front door staff store the skis for us and made them ready for the next day. The restaurant food was great and reasonably priced. By staying there , we had a choice to go to either nearby ski areas instead of being confined to only one. In the afternoon, there were free hot cider +/- rum and cookies awaiting our return from skiing. The only downside is the shower's temperature control since it went from warm to hot in 2 mm. and thus one needed to be very careful when adjusting the water temperature. The concierge had great suggestions for a couple of traditional restaurants but had very little knowledge about ethnic food in the city. There is free WiFi in the lobby but not in the room- this is a big minus in today's world. We will certainly be going back.

Room Tip: Try to get an upper-floor room since we could hear the person above pacing back and forth starting a...
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  • Stayed: February 2014, traveled as a couple
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1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2014

The hotel recently went thru a renovation so the rooms appeared fresh & clean. The atmosphere was very welcoming with a rustic lodge kind of feel. The restaurant/bar was great. We had a Prime Rib dinner for 18.95, and it was a very a generous portion with a great presentation of vegetables.

House keeping was hit or miss. The 1st few nights everything was done nicely. The last night it appeared as if they were in a rush and only came in to "throw" the towels in the room and left all the dirty, wet towels behind. Maybe its a weekend problem.

The hotel needs to reconsider there policy for Rewards members. My credit card (Discover) was charged $20/per day (TTL $200) at the time of check-in. The hotel does have a posting that states a "check card or debit card" will be charged the full amount at check-in & debited back at check out. The staff/Manager insisted they only submit it for approve and was not interested in discussing the fact that my credit card was actually charged the full amount. He made no offer of debiting my card at that time. Additionally, the refund process takes 3-5 business days once you check-out. So they tie your money up for a minimum of 10 days.I travel extensively and am a loyal Marriott customer and have NEVER experienced this before...lesson learned. Will not be staying here again based on this experience & poor customer service.

  • Stayed: February 2014, traveled with family
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Thank BJWTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie L, Front Office Manager at Park City Marriott, responded to this reviewResponded February 27, 2014

Thank you for taking time to give us your candid feedback about your recent stay at the Park City Marriott. I was dissapointed to hear that our debit card policy was not clearly communicated to you. Here at the Park City Marriott we do take a hold each day to guarantee that any incidental charges are covered upon check out. I have double checked the front desk and we have a sign that explains the debit card policy for all guests. Your comments are not being taken lightly and I have followed up with all staff to ensure they communicate the policy clearly. If the pending authorization on your card has not been refunded yet, please do not hesistate to call me personally to get the issue taken care of.

Sincerely,

Katie Lenhart
Front Office Manager
Park City Marriott
P: 435-615-4540

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

We just returned from the Park City Marriott and were once again impressed with the attention to service they provide. Each staff member from the manager down to the bellmen were anxious to please and truly interested in making our stay more enjoyable.

We spent 6 days skiing at Deer Valley, and enjoyed the daily free shuttle to and from the Marriott. It was easy and convenient.

The Marriott breakfast buffet is always good, although a bit scaled down from previous years. With a group of 8 people, the staff were helpful in opening up a back dining room for us as needed, so we wouldn't wait too long, and so we could get to the mountain early for skiing.

The area surrounding the Marriott has improved with more choices for meals all within walking distance, if we didn't want to take the free shuttle to Park City's fantastic Main Street.

On the whole, I would recommend the Park City Marriott for those travelling with families.

Room Tip: For convenience, I prefer a room on the main floor, which is in the 200 range.
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  • Stayed: February 2014, traveled with family
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Thank 22KR22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park City Marriott

Address: 1895 Sidewinder Dr, Park City, UT 84060-7565
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Park City
#20 Romantic Hotel in Park City
#22 Family Hotel in Park City
Price Range: $138 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park City Marriott 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Embark on an unforgettable adventure at the Park City Marriott. Our Park City, Utah hotel's accommodations are a landmark choice in our popular town, offering majestic views of the surrounding Wasatch Mountains and world-class comfort in the heart of ski country. Experience the area’s rich recreation by day, then retreat to the warmth and convenience of full-service luxury. With luxurious guestrooms, savory restaurant, and relaxing atrium-style pool, our three-star Park City hotel provides exceptional comfort in a picturesque setting. ... more   less 
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Also Known As:
Marriott Park City Hotel Park City
Park City Marriott Utah

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