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“Some pluses, some minuses” 4 of 5 bubbles
Review of Hyatt Centric Park City

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Hyatt Centric Park City
Ranked #8 of 60 Hotels in Park City
Certificate of Excellence
GreenLeadersGold level
boston
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Some pluses, some minuses”
4 of 5 bubbles Reviewed February 19, 2010

just leaving today, having stayed at escala for 5 days with wife and 3 children between 11-14. we are frequent travelers, but this is our first vacation to a ski resort. we rented a 2 bdrm unit. below are our pros and cons of the resort-
pros-
-new property, large living room, high end kitchen appliances.
-ski school was great and well staffed. the kids and adults were equally pleased. the staff at the school is well organized and very nice.
-lots of trails, no lift lines even at feb vacation week but be aware there are very few green trails.
-quick ride to the main drop off for the gondola, rentals etc
-very close to supermarkets and shopping, just 2 or so miles down the road. park city is also very close. terrific location.
cons-
our location faced the sunrise ski lift. this is very noisy at night because it is a staging area for the snow cats and ski mobiles which causes frequent beeping from midnite to 4-5 AM. we would strongly recommend giving up views and face the inside towards the pool.ear plugs are necessary because...
...we had to leave the windows open in the units because the room was so hot. we had the heat off the entire vacation and even with the windows open the 2 thermostats currently read 73 degrees and go as high as 75. i can't explain the heat source, the fireplaces when off are warm but i don't think it's just that.
-the sunrise lift does not open until 9 am which is too late to take if you want to ski out and make it to the ski school. it doesn't make sense why they don't start it at 830 which would be a true ski out experience. if you aren't going to the school this should not be a problem.
-bring a book light if you want to read in the bdrms, as they are very dark and poorly lit.
-the master bdrm is tiny, just enough room for the bed and bureau
-the pool is small, but you can ride down to the grand summit which has a large pool. there are two hot tuns though which are very nice.
-the shuttle service is very hard to predict. half the time we had a ride in less than 5 minutes, the other times it was 20-25 minutes. it was not consistent even at certain times of the day. it made it hard to know how far in advance to get ready.
-check in time is 5 pm, based upon our experience wouldn't expect anything earlier during the busy season. i think the problem is they have far too little staff cleaning the rooms, which are large and take quite a bit of time to clean.

we would give this resort a slightly positive recommendation. on the one hand feel very privileged to have an opportunity to stay somewhere this nice. the overall space is good and a good value compared to equal space at the grand summit. the noise and heat in the rooms made it uncomfortable.
i think the biggest issue for the canyons to resolve is staffing levels and professional supervision. there are so many instructors on the mountain. at times it seems like their yellow jackets were more prevalent than visitors. but staffing at the resorts was too light. the other issue was the staff is so young. they are very nice and willling to please, but are not capable of handling problems or following through on what they promise.

all of this said, the skiing was great and that is what probably counts the most. i hope this helps.

  • Stayed February 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank BostonTraveler123_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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585 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
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  • French first
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English first
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed February 14, 2010

Great place. Had a 3 bedroom unit with friends. Heaps of room. Beautiful furnishings, great position w ski in/ out

  • Stayed February 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Donnib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davidson NC
1 review
4 of 5 bubbles Reviewed February 14, 2010

We enjoyed our stay at the Escala. The rooms where unbelievable. First Class. We stayed on the top floor and the rooms had vaulted ceilings with great views. The kitchen was very well done. My only complaint was it the choices of village dinning. I have not been impressed with the food selections and the quality. However the lodge has exceeded my expectations. The service is great. I am hoping they put in a bar or place to hang out at the Escala. If they do this would be a 5 star location.

  • Stayed February 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank livestrong38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
1 review
5 of 5 bubbles Reviewed November 24, 2009

Absolutely beautiful ski in/ski out condo at the Canyons. Beautiful furnishings, top of the line appliances, 3 flat screen tvs over 3 fireplaces ( 1 in living room, 1 in each bedroom). Ski valet right at lift. Beautiful, uncrowded pools and hot tubs. Only complaint is limited running of lift...only 9-11 am; can't ski in for lunch, but it is right outside the ski valet area.. Rumor has it a restaurant is in the works.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank meazar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Centric Park City

Property: Hyatt Centric Park City
Address: 3551 N Escala Ct, Park City, UT 84098-6709 (Formerly Hyatt Escala Lodge at Park City)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Park City
#9 Romantic Hotel in Park City
#10 Business Hotel in Park City
#15 Family Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Centric Park City 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in the Canyons Village within America's larges ski resort Park City. True Ski-in / ski-out with dedicated Sunrise Lift. Offering deluxe, one, two, three and four bedroom residences. Complimentary transportation to Historic Main Street, Jan -April ... more   less 
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Also Known As:
Hyatt Escala Lodge At Park City Hotel Park City
Hyatt Centric Park City Utah

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