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“Fantastic summer getaway”

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Hyatt Centric Park City
Ranked #6 of 60 Hotels in Park City
Certificate of Excellence
GreenLeadersGold level
Reviewed July 21, 2014

We decided to stay at the Hyatt Escala Lodge for the second year in a row as an anniversary getaway, based on the positive experience we had in 2013, and we were once again very happy with our stay. I reserved the room by phone, and booked a standard king room with a AAA rate. Upon check-in, when I informed the front desk it was our anniversary, the very courteous and pleasant staff immediately upgraded us to a king suite, which was a fantastic room. Full kitchen, big dining room table, full living room with large screen TV and two plush leather couches, large deck, beautiful bedroom, and amazing bathroom with huge jetted tub and separate shower.

The room was very clean, comfortable, and quiet. We especially liked the plush robes that were provided. We read a couple of reviews indicating that housekeeping is not provided, but that is not true--housekeeping did clean the room and bedding, and we were very pleased with the service.

As a couple of other reviewers mentioned, the pool and hot tub areas can get crowded with kids. The first afternoon we were there it was not an issue, but the second night it was a little annoying with a bunch of little kids who decided to swim (splashing, diving, etc) in the hot tub while their parents did nothing to intervene. But with the large suites it is going to draw more families, so kids are expected--if you want a private, totally exclusive romantic retreat, this may not be the place for you.

As with our previous stay, we found the service to be excellent, especially the front desk staff. They were very responsive upon check-in, answered questions for us, and immediately called someone to light the outdoor fire pit (and loaned us roasting sticks) when we said we wanted to cook some s'mores.

The location is also terrific--you can walk to all of the shops, restaurants, and concerts in the Canyons Ski Resort village, and it is a short drive to grocery stores and Main Street in Park City. If you are into outdoor activities, it is outstanding. Within steps of your room you can ride the ski resort gondola or chairlifts up the mountain, where there is a lake for fishing, hiking, a downhill mountain bike park, and disc golf. There is also a mini golf course in the resort base area.

All in all a terrific hotel which we would definitely stay in again.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank canyonsdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattEscalaPC, Director of Sales at Hyatt Centric Park City, responded to this reviewResponded July 23, 2014

It was a pleasure to welcome you back! Glad you had a wonderful anniversary and we look forward to celebrating again with you next year!

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382 - 388 of 694 reviews

Reviewed July 20, 2014

Beautiful location & resort! The room was amazing, beautifully decorated and great views!! The service was wonderful & breakfast perfect! Park City is a beautiful mountain town! If you go I highly recommend you eat at the Edge, it's a great steak house!

  • Stayed: July 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Elis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattEscalaPC, Director of Sales at Hyatt Centric Park City, responded to this reviewResponded July 23, 2014

Thank you for taking the time to share you experience! Chef Jessie is amazing and we are so fortunate to have him on the team!

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Reviewed July 17, 2014

The restaurant at the Hyatt Escala Lodge outside Park City is a treasure. Wonderful menu, attention to detail, excellent flavors. Service was just right. One of The Canyons Resort's best kept secrets!!

  • Stayed: April 2014, traveled with family
    • Value
    • Rooms
    • Service
1  Thank K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattEscalaPC, Director of Sales at Hyatt Centric Park City, responded to this reviewResponded July 23, 2014

Chef Jesse is very tallented and with his create your own entree option it really is a unique experence. All the best locally sourced ingredents! Hope to see you again soon!

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Reviewed July 15, 2014

I wanted to really like this place. We stayed for a 3 day weekend to celebrate a birthday. I am aware that Park City is a winter destination and summer is the "slow" season. We planned to hike and mountain bike.
We booked a points and cash award and used a suite upgrade.
The room was a nice large living area with separate bedroom. High end finishes. The bed and pillows though were not very confortable. The on site restaurant was closed on Sunday and Monday. We were not aware of this at the time of the booking. The food (breakfast and one lunch) from the on-sire restaurant was good. We were disappointed at the fact that the restaurant was closd for half of our stay. The entire placed seemed "desolate". Hard to find folks at front desk or at the marketplace. Marginal service.
I am sure that this would be a great place to stay in the winter. I would not stay here again in the "off-season"

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank PhoenixFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2014

We recently spent 6 nights at this Hyatt. The hotel is really a timeshare. Limited food & beverage as on certain dates restaurant and bar not open. There is a marketplace concept. $3.50 for a cup of coffee. We were in a one bedroom with living room and kitchen. Very spacious nice design. One day no housekeeping service, another day when bar was supposedly open it closed at 8:30 P.M., hardly a Hyatt Hotel. Sent in the Hyatt survey and received a reply back from a junior manager after a myriad of issues. Lots of families and noise at night. In the future will move back to a full service hotel. Limited self-parking yet the valet parking guys were great! Wi-fi is included in the $25.00 a night resort fee.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Bill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattEscalaPC, Director of Sales at Hyatt Centric Park City, responded to this reviewResponded July 23, 2014

We so appreciate you sharing your experience with us. As we ramp up for the summer season it is always our goal to provide various options for dinning within walking distance to the resort. Please note the we are not a vacation club or timeshare business model. I hope you will give us a another opportunity to experience our wonderful resort!

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Reviewed July 8, 2014

This Hotel/Lodge is very beautiful. Convenient underground parking. Nice pool, little on the small side. Very large comfortable room. Front desk was friendly and checked us in early. Easy walk to Canyons Gondola. At night they have a nice outdoor fire pit. Restaurant inside hotel, can't say anything about it we didn't eat there. Coffee shop downstairs too, that was a nice thing to have available. Restaurants and shops near gondola.

  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kouris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattEscalaPC, Director of Sales at Hyatt Centric Park City, responded to this reviewResponded July 23, 2014

Thank you for taking the time to share your experience. July 3rd is truly a special time of the year to be here in the Canyons. They always do a great job with children activities, music and fireworks. Hope to see you again next year!

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Reviewed July 6, 2014 via mobile

We stayed at this great hotel over the July 4th holiday. A pleasant surprise was the fireworks display on July 3rd. The hotel has just about everything you could need or want. The single pool is a bit small for the size of the property.

The hotel is about a 3 minute walk to a collection of shops, restaurants and outdoor stage for summer concerts.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Flint5oh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattEscalaPC, Director of Sales at Hyatt Centric Park City, responded to this reviewResponded July 23, 2014

Thank you for taking the time to share your experience with us. July 3rd is a special time of the year in the Canyons with many activites for both children and adults. Hope to see you again next year!

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Additional Information about Hyatt Centric Park City

Address: 3551 N Escala Ct, Park City, UT 84098-6709 (Formerly Hyatt Escala Lodge at Park City)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Park City
#4 Luxury Hotel in Park City
#9 Romantic Hotel in Park City
#10 Business Hotel in Park City
#15 Family Hotel in Park City
Price Range: $192 - $1,060 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Centric Park City 4*
Number of rooms: 130
Official Description (provided by the hotel):
Located in the Canyons Village within America's largest ski resort,Park City. True Ski-in / ski-out with dedicated Sunrise Lift. Offering deluxe, one, two, three and four bedroom residences. Complimentary transportation to Historic Main Street. ... more   less 
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Also Known As:
Hyatt Escala Lodge At Park City Hotel Park City
Hyatt Centric Park City Utah

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