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“Nice Park City hotel” 4 of 5 bubbles
Review of Hyatt Centric Park City

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Hyatt Centric Park City
Ranked #6 of 60 Hotels in Park City
Certificate of Excellence
GreenLeadersGold level
Salt Lake City, Utah
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice Park City hotel”
4 of 5 bubbles Reviewed August 21, 2013

We stayed here on a weekend when I had a triathlon scheduled nearby, and got a nice room in their Wasatch lodge (the main part of the hotel) for a two-night stay over the weekend. The hotel is very nice, with comfortable, spacious rooms, and nice beds. We got a really good price on the hotel through Priceline, but I think the regular price for the weekend was pretty high, so you get what you would expect from a luxury hotel.

The valet parking was complimentary, although we didn't use it much because the parking is convenient and easy to use on your own (and we're kind of impatient about waiting for valet to bring our car out when we're ready to leave). They also had a restaurant that looked very nice, we didn't eat in the restaurant but did get some appetizers to take up to our room one afternoon when we needed a snack before dinner, and the food was good. There was a 24-hour marketplace with lots of options for food, drink, snacks, meals, everything.

We didn't use the pool but it looked like a very nice setup, especially the jacuzzi, that was very large--one of the things that we don't like is going to sit in a jacuzzi where you are crowded with lots of other people you don't know, but this one had a big fountain in the middle and plenty of space all the way around so you can have a little privacy.

There were only two real negatives:
(1) The hotel is noisy. There were children staying a few rooms down the hall from our room and we could hear them screaming like they were standing outside our door. Plus on the second morning when all the families were waking up and leaving, the noise of doors slamming and people running/walking through the hallways was very disruptive.
(2) We had a nice balcony, but with a 4" gap between the curtains and the door, the curtains did not do a very good job of keeping out the light, especially in the morning since our room faced east. I even had a sleep mask to use, and I was woken up by how bright it was in the room. They need better "blackout" curtain options to keep the light out when you want to sleep in.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TracyHern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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650 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
Ogden, Utah
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 15, 2013

We stayed at the Hyatt Escala during the second week in August and loved it! We often book our hotels through Priceline and have had issues at other hotels treating us like second class citizens. The Hyatt's staff were very friendly and respected us like any other customer. I asked if I could have two beds in our room and if I could pay for an upgrade, and they offered me a one bedroom suite for a VERY reasonable upgrade fee. When we went in our suite and found only one bed the front desk upgraded us again for free into a 2 bedroom suite as an apology for the confusion. (this was not something we asked for) We were absolutely blown away at how much space we had in the 2 bedroom suite. My kids loved the room and didn't want to leave! Thank you Hyatt staff (and Scott at the front desk) for making our stay wonderful and something we'll remember.
One more note, your beds are EXTREMELY comfortable. One of the best nights I've had in a hotel.

Room Tip: Get the 2 bedroom suite. You won't regret it!
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  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed August 14, 2013

We stayed here for three nights this past weekend. Very nice, very clean, very new, very welcoming. We had the one bedroom suite.....Great kitchen and living area. We stayed during low season, so it was fairly quiet. We would stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank buttonhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverton, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 11, 2013

We had retired to our room for the evening and called hours before for a few things to be brought up to our room. Since we were in for the evening we put our the privacy sign so that we would be left alone and not have housekeeping staff come bother us early in the morning the next day to try and clean our room. We have found this to be effective since they always seem to be up cleaning way earlier then we ever get out of our room.

Housekeeping finally got around to bringing up a few things for us and after knocking on our door 5 times, a member of the housekeeping staff took the privacy sign out and entered our room! I have never been so irate in my life. If you want to have a member of the housekeeping staff to repeatedly knock on your door and enter your room, even when the privacy sign was out, then this is the place for you!

Stayed August 2013, traveled as a couple
Helpful?
2 Thank Traveler-808080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed August 9, 2013

We stayed four nights on the beautiful property of the Hyatt Escala. I researched it a bit, and booked because I got a great price on the Hyatt website. I'm pretty well traveled and use the usual search engines, but always check with the company site before you book. I even have some travel connections, and he couldn't touch these rates. AND, the property and room were gorgeous. Very convenient to park city. It was located in the Canyons. 5 minutes from town, and a very nice area with good eating and shopping. It was our first visit to PC.
We booked a queen suite, but when we got there it wasn't ready, so we were upgraded to king 2 bedroom suite. It was fabulous. Even though that was chance, the overall stay was great. Staff VERY helpful.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cruisermom3_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lino Lakes, Minnesota
1 review
4 of 5 bubbles Reviewed August 4, 2013

Stayed at the Hyatt Escala Lodge at Park City two days ago. Check in was smooth.. We noticed the pool was open until 11pm so we went out to get dinner and see the town.. Promising my kids that they could play in the pool later. Gotback and went down to the pool at 9:30pm and was surprised that it was buzy (40+ people). About 10 minutes later a maintenance man shows up and kicks everyone out and closed the pool. He was rude and inconsiderate and would not answer why the po was closing early.. I have to stop by the front desk to inquire, the front desk person was also rude but did explain that they had 4 complaints about pool noise. I can understand, however I think this is just poor management--they should have placed families close to the pool, and older people who would most likely go to bed early in rooms farther away. At the very least they could have at least been courteous when they decided to close the pool early.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CoryMattson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed July 25, 2013

AMAZING place! We visited here for 2+ weeks in July 2013 and can't WAIT to go back! We are two families who vacation together often (5 kids in the same age range!), and Park City was our destination this summer. My husband and I have visited The Canyons Resort before and have always enjoyed our stay, but this year's stay at the Hyatt Escala Lodge (which is w/in The Canyons) superseded all others... it was amazing on every level. This 3+ BR penthouse we stayed in was PHENOMENAL! Three full size "suites" all with their own balcony and gorgeous bathrooms in each, pull out couches in the loft & family rm areas, scraped maple hardwood floors, granite counters, subzero fridge, Wolf cook top, wash/dryer, gorgeous cabinetry, tons of recessed lighting, a bank of windows spanning 2 floors which looked out over the courtyard & pool area, flat screen TVs in every room, Jacuzzi tubs, stone showers w/hinged glass doors... need I say more?! Aesthetics are important to us, and this place ranked HIGH!

I really need to point out the service of the Hyatt staff... impeccable! We had such great response and service from everyone there. In the past we've stayed at the Grand Summit (also in The Canyons) and enjoyed it... however, it did seem like the staff was young & somewhat inexperienced. After staying at the Escala Lodge... we all see a HUGE divide in the quality... the Hyatt Escala Lodge is of EXPERT status! Our car was ALWAYS waiting for us when we left the building... we absolutely loved ALL of the valets, they were fun, friendly, fast & curteous! We already miss Ryan... what a great guy! Every question we had was answered quickly and accurately (and happily!), the entire establishment was immaculate! The Hospitality Manager went above & beyond to compensate for a MINOR "glitch" at the beginning of our stay (thank you!), and the ENTIRE front desk crew was always delightful & knowledgable. Everyone we encountered was TOP NOTCH! We spent nights sipping coffee & eating desserts down by the restaurant's outdoor bonfire... spent portions of EVERY day in the gorgeous pools/spa... had FAB food from the restaurant downstairs (and LOTS of pizzas delivered to the room for the kids!). We also received a list of potential babysitters who were employees of The Canyons' Kids Camp (qualified/background-checked) and ended up using a gal named Shelly (she's a lifeguard to boot!) who was GREAT w/our boys (HIGHLY recommend her!)

We *HIGHLY* recommend vacationing at the Hyatt Escala Lodge @The Canyons. We found this place on VRBO and rented the unit from the owner, Rom Hendler, who was SO great to work with all the way around... so quick to respond to any needs/concerns... SUCH a pleasure :) When we get back to Park City, we will DEFINITELY stay here again! Thank you for everything... we miss it already! :)

Room Tip: The penthouse we rented for our 2 families was PERFECTLY situated for us! All 4 balconies looked out...
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  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank greenacres007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Centric Park City

Property: Hyatt Centric Park City
Address: 3551 N Escala Ct, Park City, UT 84098-6709 (Formerly Hyatt Escala Lodge at Park City)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Park City
#9 Romantic Hotel in Park City
#10 Business Hotel in Park City
#15 Family Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Centric Park City 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in the Canyons Village within America's larges ski resort Park City. True Ski-in / ski-out with dedicated Sunrise Lift. Offering deluxe, one, two, three and four bedroom residences. Complimentary transportation to Historic Main Street, Jan -April ... more   less 
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Also Known As:
Hyatt Escala Lodge At Park City Hotel Park City
Hyatt Centric Park City Utah

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