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“Amazing room and property” 5 of 5 stars
Review of Hyatt Centric Park City

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Hyatt Centric Park City
Ranked #11 of 60 Hotels in Park City
Certificate of Excellence
GreenLeadersGold level
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Amazing room and property”
5 of 5 stars Reviewed January 13, 2013

We visited during the off season, in May. The property is in a beautiful mountainous setting, near terrific Park City.
The staff was friendly, almost too friendly. The room was just amazing! It has a gourmet kitchen, washer and dryer, 2 balconies, a bedroom, living room with a fireplace and a gorgeous bathroom. The entire suite was spacious and comfortable. We entertained guests, with plenty of room for everyone.
The pool area was great with steam rooms and saunas. It also had a nice fitness center.
Fantastic Hyatt, loved it!

  • Stayed May 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Psalm40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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543 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed January 8, 2013

Stayed here with my girlfriend during the busy Christmas to New Year's period and loved it. The service started immediately when our airport shuttle mistakenly dropped us off at the Canyon's Grand Summit instead of the Escala. We called the front desk at 11pm and they sent the private hotel SUV to pick us up within 10 minutes - complimentary.

All the facilities at this hotel are immaculate and very modern. Starting with the fire pits outside the entrance to the modern lobby and bathrooms. Even though we were here during a busy period, the elevators were never crowded and we rarely saw other people in the elevators. Definitely a nice secluded feel with staff always there when you need them.

The ski valet is located on the second floor of the main building and even has a ski rental shop built in. All we had to do was take the elevator down one floor to change into our ski boots and we walked right out to the slopes where our skis were waiting. It's a short ski down a semi-private hill to the Sunrise lift and you're at Canyons! Truly ski-in, ski-out. Lift passes for Canyons could also be purchased right in the lobby.

Throughout our stay the ski valet was on point, bringing skis out to the car on the day we went to Alta. Rooms were very well appointed and spotless. Service was generally excellent all around and the restaurant served great food with excellent service. We had one issue with our food one day and it was very professionally resolved by the waitress -- again, the kind of service we would expect from the Hyatt brand.

This resort is also close to all the bars and restaurants located at the Canyons resort. Just a 5-minute walk across the parking lot. There is also a free shuttle leaving every hour to Main Street for those who want to visit downtown park city.

Overall an excellent and relaxing experience. We're definitely coming back next year.

Room Tip: Privately owned units may be more reasonable than rooms booked through the hotel itself, especially...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank theclockend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 4, 2013

We have been coming to the Canyons for half a dozen years. Two stays at the Grand Summitt and one at the Sundial, one at the Waldorf (great) and one at they Hyatt Escala plus some condos. The facility is newer and somewhat nicer but the following are a list of things we didn't like:
1. the kitchens in the suite are not stocked well. You get some very basic things like cereal bowls and plates but if you want to actually prepare food there are no mixing bowls ect..so its basically impossible.
2. the maid service didnt come until after 5pm on most days of our stay
3. we called for a replacement humidifier over and over again and it never came despite comments like "it will be right up" or "as soon as people checkout we will have it to your room"..but it never came.
4. if you want a late checkout (just 1 hr more) they will charge you a 1/2 day, even if the hotel has plenty of room (and like I said the maid isnt coming until after 5pm anyway)
5. the room service waiter made a point to tell us the 22% room service charge was not the gratuity and that an extra 20% was customary.

I dont write reviews but this place is just not what the reviews say it is. If you want value stay at the Sundial if you want great service stay at the Waldorf. The Hyatt Escala is poor service at high prices.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank Blair12345f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 3, 2013

Stayed here between Christmas and New Year's. Great overall experience, lovely staff and fresh, clean rooms.

Big props to the on-site ski valet and rental office. They did a great job with the skis and the service was above and beyond -- they help you take off your boots and at the end of the day serve cookies!

The restaurant was pretty good -- had one issue with a meal which they ended up comping so I appreciate the acknowledgement of a less than perfect experience.

Access to the slopes was probably the main selling point, you ski down to a semi-private lift which takes you up to join the trails at the Canyon's Resort. Canyon's is huge and we ended up skiing there for three days without getting bored.

Overall, looking forward to returning to the Escala next year!

Room Tip: Rent a condo within the hotel and get a much better rate
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 2, 2013

We try to stay at the finest resorts when we ski. Since the Waldorf had a 7 day minimum we diecided on the Hyatt Escala. The room was amazing. The location was excellent. Trur ski in and ski out to the Sunrise Lift which opens at 8:45. Excellentr and friendly staff and good food service. There is a nice hot tub and pool. It is just missing a full service spa. However, the staff got me an in room massage that was excellent with just 1 hour notice.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank NYEYEMD2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahaina
1 review
5 of 5 stars Reviewed December 29, 2012

Our room was breathtaking, and the staff were warm, welcoming and at the same time very professional. The Hyatt has managed the perfect combination of luxury and coziness at the Escala . Our stay was incredibly, peaceful and soothing. The perfect place to reunite with my son who just returned from active duty in Afghanistan.
We stayed in a one bedroom suite on the third floor, equipped with a gourmet kitchen, washer and dryer and two balconies. If the pictures on the web site impress you. You wont be disappointed because the hotel is even better in person. Our views were incredible. We loved sitting in front of the fire place warm and snug watching the snow fall outside.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
1 review
5 of 5 stars Reviewed December 28, 2012

My boyfriend and I just had our second weekend getaway here which is now an annual thing. The reason why we like it so much is not just because of the beautiful rooms and elgant and warm atmosphere, but also because of the staff. From arrival at the front door to our departure there is always someone greeting us with a smile and asking us if we need something. We even decided we wanted to snow mobile at the last minute and the concierge took care of us right away and we had a wonderful time. The Hyatt Escala is a wonderful place to stay whether just to hide away in your room, spend the day on the slopes or go for an elegant dinner. We highly reccommend it!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kitty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Centric Park City

Property: Hyatt Centric Park City
Address: 3551 North Escala Court, Park City, UT 84098 (Formerly Hyatt Escala Lodge at Park City)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Ski-In / Ski-Out Hotel in Park City
#9 Romantic Hotel in Park City
#10 Business Hotel in Park City
#15 Family Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Centric Park City 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in the Canyons Village within America's larges ski resort Park City. True Ski-in / ski-out with dedicated Sunrise Lift. Offering deluxe, one, two, three and four bedroom residences. Complimentary transportation to Historic Main Street, Jan -April ... more   less 
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Also Known As:
Hyatt Escala Lodge At Park City Hotel Park City
Hyatt Centric Park City Utah

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