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“Great Experience at Hyatt Escala Lodge” 4 of 5 stars
Review of Hyatt Centric Park City

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Hyatt Centric Park City
Ranked #8 of 60 Hotels in Park City
Certificate of Excellence
GreenLeadersGold level
Syracuse, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Experience at Hyatt Escala Lodge”
4 of 5 stars Reviewed August 14, 2011

A few friends and I spent the first week of April in the Penthouse suite at Hyatt Escala Lodge and had a great experience. This suite is really incredible! I've stayed in a lot of nice places and nice units before, but this one "takes the cake". Three huge bedrooms, each with it's own fireplace, gourmet kitchen, and large living area with HUGE HDTV, plus awesome mountain views both from inside the unit as well as from the two balconies. Hyatt just took over ownership of this property in December of 2010, and they still have a long way to go before it will be on par with a place like the Waldorf in terms of service and amenities, but as far as level of luxury, ski-in/ski-out convenience, and location, it's already one of the very best! We rented this suite through Tami at www.lasthoorah.com and got a great rate as well as had a wonderful experience working with her. She took care of everything from booking the unit to airport transportation, discount lift tickets, and area recommendations. Would highly recommend.

Room Tip: Rent the penthouse suite through LastHoorah.com
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  • Stayed April 2011, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank samsmom6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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568 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Saugus, California
1 review
5 of 5 stars Reviewed August 5, 2011

We stayed at the Hyatt Escala for a six day summer vacation and were extremely pleased with our stay. All of the employees are very friendly and aim to satisfy your every need. The rooms and amenities are superb! We were presented with a smore's kit upon our arrival to roast outside on the fire pit. Our children loved swimming in the pool and we loved how they had two big spas. We were all surprised when the staff brought out popsicles for us to enjoy while we were swimming. We would recommend this hotel to everyone, you will be very pleased!!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank heatherA7746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park City
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 31, 2011

We stayed at the Hyatt Escala in the Canyon at Park City. The rooms were beautiful, clean and the whole property was very nice. It was a busy weekend and the staff went out of their way to make sure we were taken care of. The snack bar was nice for our early coffee in the morning.

We would recommend this property for a nice vacation.

Room Tip: We had a full kitchen one bedroom
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TerrySidford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 21, 2011

Loved the Escala. I have stayed many times at the St. Regis Deer Valley. Both are great hotels, but very different. The Escala gave us a truly relaxed weekend away from the city. The folks at check-in were very nice. The room was much better than some Hyatts I have stayed at. I was pleasantly surprised. Loved the pool and hot tub. Both nights we walked into the village for dinner and drinks. Drinks at The Farm and drinks at Westgate. Would highly recommend both. Keep in mind in the off season it will not be as 'happening' at The Canyons... so you can either stay and chill or drive/take a taxi to Main Street. We chose to not leave the hotel the whole weekend (except a lunch at Loco Lizard-yummy!) and enjoyed every moment of it. AND, they offer great rates in the low season too! I will for sure make a return trip for a weekend.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 21, 2011

The Escala Lodge in Park City is in a picturesque spot with nice views of the valley. Its ideally located near two ski lifts for winter. The staff were friendly and helpful with where to eat in Park City. My problems were:

1) No on-site dining at all so you must drive elsewhere.
2) Cable went out twice in two days.
3) Showerhead points right at the door so when you turn on the shower you get soaked with very cold water. Then it leaks under the door and gets on the floor soaking the bath mat.

I would not recommend until the dining situation is corrected. When I booked at the Hyatt site, it stated that there was dining. Call before booking.

  • Stayed July 2011
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank lorider11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
5 of 5 stars Reviewed July 19, 2011

I had an amazing time at Escala over the weekend. I was very impressed with the room and the staff was very nice and more than helpful. I can't wait to return for another visit in two weeks!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TaylorAdams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orem, Utah
Level Contributor
286 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed July 17, 2011

The Escala Lodge at the Canyons Resort in Park City is an attractive property, that is nevertheless not quite ready to deliver what you might expect from a resort of this type. The area around Escala is still under construction, including roads and parking lots that are gravel and unfinished, so although the Escala Lodge itself is "complete" the feel is of an unfinished property.

The hotel itself has attractive spaces and lodge decor. The beds and baths are well-appointed and there are thoughtful touches such as tiled entryways to the rooms for your ski gear. We visited in the summer so were unhappy to find that the room was stuffy and the air conditioning controls were useless. A request at the desk for them to look into it yielded no fruit. Fortunately, the windows opened so that helped a bit.

Wireless and valet parking are part of the $20/night service fee.

Service is minimal. Pleasant front-desk staff and valets, but ill-informed. There is no food service at the Escala and attempts to be directed to a place for lunch within walking distance yielded two confidently delivered suggestions from two separate staff -- both were wrong (the restaurants were only open for dinner). We eventually stumbled into The Farm after a lot of searching.

I think when they complete The Canyons, it will be a nice place to stay, but right now it's too inconvenient.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank New2Cal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattEscalaLodge, Executive Assistant at Hyatt Centric Park City, responded to this review, July 20, 2011
Dear Valued Customer,

Thank you for taking the time to share your feedback regarding your recent visit to the hotel. It is through the comments of our guests we are able to evaluate our success as we strive to maintain Hyatt's standard for excellent service.

Currently, our hotel is undergoing some property enhancements. Our full service restaurant will be complete by end of fall this year for our guests to enjoy. Thank you for informing us about the issue with the air conditioning and restaurants. We assure you that we have taken these issues seriously. As a new property, we are always looking at ways to improve the Hotel and appreciate your concerns. We hope that you will give our property another opportunity in the future.


Hyatt Escala Lodge at Park City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Centric Park City

Property: Hyatt Centric Park City
Address: 3551 N Escala Ct, Park City, UT 84098-6709 (Formerly Hyatt Escala Lodge at Park City)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Park City
#9 Romantic Hotel in Park City
#10 Business Hotel in Park City
#15 Family Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Centric Park City 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in the Canyons Village within America's larges ski resort Park City. True Ski-in / ski-out with dedicated Sunrise Lift. Offering deluxe, one, two, three and four bedroom residences. Complimentary transportation to Historic Main Street, Jan -April ... more   less 
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Also Known As:
Hyatt Escala Lodge At Park City Hotel Park City
Hyatt Centric Park City Utah

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